Department: Takeaway
Location: Cloud Kitchen - Leeds
Compensation: £12.00 - £14.00 / hour
Description:
Assist the Team Leader in the management of the day-to-day aspect of the Pasta Evangelists Kitchen. Ensure compliance with Food/Health and Safety regulations and collaborate in coaching, supporting, and motivating all employees.
Opening hours: from 10.00am to 2.00am from Monday to Sunday
What you'll do at Pasta Evangelists:
1. Attend meetings when required.
2. Embrace and embed new changes in PE systems and processes.
3. Help the Team Leader to train new starters according to company guidelines.
4. Coach and support team members in their development; highlight high-performing individuals.
5. Track team absences and report them to your Team Leader.
6. Ensure all statutory and company Health, Safety, and Food Hygiene regulations are complied with and report to your Team Leader if corrective actions are required.
7. Help create a customer-focused environment.
8. Manage and report all customer complaints (including food poisoning and foreign body allegations) in line with company policy.
9. Implement a lead-from-the-front mindset and set a clear example of product quality for all to follow.
10. Consistently seek to maximize the products available at all times, increasing sales and customer satisfaction.
11. Assist the Team Leader in communicating Sales Goals, striving to consistently exceed sales targets.
12. Train the team on all new products enabling them to drive sales.
13. Maximize the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g., labor, food).
14. Review all daily paperwork to ensure compliance and report to the Team Leader where necessary.
Who you are:
1. You've worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
2. You are customer-focused and enjoy interacting with customers.
3. You don't turn a blind eye to issues; you jump on them and have a desire to solve them!
4. You have a strong desire to fight for product quality and will go the extra mile to deliver a strong customer experience.
5. You are hugely detail-oriented and don't ever cut corners.
6. You love working in a team and helping to manage other chefs in the kitchen!
7. You can clearly communicate both verbally and in writing.
8. ... A pasta lover!
What we can offer:
1. £12 per hour - £13 per hour from midnight onwards.
2. Monthly bonus according to site performance.
3. Join a dynamic, fast-moving & diverse team.
4. Regular team socials as well as occasional trips to 'il bel paese.'
5. Free Pasta Evangelists products.
6. Cycle to work scheme.
7. Development Opportunities - you can grow inside the business.
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