Position: Customer Service Representative
Salary: £22,000 - £28,000 per annum (depending on age) + Benefits
Location: Peterborough
Type: Full-time, Temp to Perm
Hours: 35-40 hours per week (7/8 hours shifts, operates 24/7 - Must be fully flexible)
Benefits:
Full-time, permanent roles available with a competitive salary, following successful completion of initial temporary period
Comprehensive training and ongoing support to ensure your success
Free on-site parking
Monthly incentives
A range of additional company benefits
Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment where every day brings a new challenge? If so, we have an exciting opportunity for you to join an established company as a Customer Service Representative in Peterborough.
Our client provides emergency control services in various scenarios, exceptional communication skills will be key to ensuring smooth interactions.
Key Responsibilities:
* Delivering a friendly, customer focussed service utilising excellent communication and active listening skills.
* Accurately documenting customer interactions and making detailed reports
* Using third-party CRM systems to log customer requests and inf...