Mental Health Support Manager (inc. LD & Spec Comm) - Band 7
NHS Mid and South Essex Integrated Care Board
The Mental Health Support Manager will play a pivotal role in ensuring the ICB can discharge its key purposes:
* Improve outcomes in population health, reduce unwarranted variation with partners to include Stewardship, prevention, and population health improvement teams.
* Tackle inequalities in outcomes, experience, and access.
* Enhance productivity and value for money working in partnership with local authorities, provider services, alliances, health, social care, voluntary, and community sector organisations.
You will be responsible for ensuring the priorities, commissioning including smooth transition of specialised commissioning required of the ICB are established and in place reflecting the System defined priorities and leading the significant pathway changes as agreed by the ICB; working with partners to support implementation and asks of national guidance. Key to this is delivery of the Planning and Joint Forward Plan commitments. You will drive transformational change through effective commissioning, leading the agreed and defined portfolio and ensuring a comprehensive risk register of health risks affecting/impacting the Integrated Care Board/population that it serves.
We are looking for an inspirational and visionary individual who has the ability and expertise to work with autonomy and deliver strategies and transformation programmes of change in complex systems using a collaborative and inclusive approach.
Main duties of the job
* Contribute to the delivery of Mental Health strategic plans, enabling key milestones to be delivered and raising any issues associated with the delivery of plans and workstreams.
* Responsible for one or more budgets and/or income streams of delivery.
* Demonstrate and deliver business acumen in their area of responsibility ensuring value for money, understanding the business of partners and factors for delivery in multiple sectors.
* Develop, manage, and maintain relationships with key stakeholders proactively to identify key emerging or increasing risks for the ICB from the work portfolio that need to be mitigated to support Mental Health (incl. Learning Disability & Specialised Commissioning) service provision.
* Ongoing development of processes to improve the patient experience and ensuring pathways developed to support improved outcomes and have clear evaluation of success.
* Develop learning and inform pathway changes.
* Engage and inform pathway change through working with other parts of the directorate to ensure clinical ownership and accountability within pathways.
* Provision of specialist advice (where appropriate).
* Support the delivery of any projects and pathways as identified within the MH Transformation team, ICB, or via a national directive.
* Maintain close links with the wider performance and improvement team and other directorates.
* Contribute and coordinate the implementation of ICB policies, SET MH strategy, and Joint Forward Plan.
About us
Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined-up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.
We are passionate about creating an inclusive workplace that promotes and values diversity. We welcome applications regardless of age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Unfortunately, the organisation does not have a Sponsorship licence.
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realising this ambition.
The Clinical Leadership and Innovation Directorate harnesses clinical and multi-professional leadership to improve outcomes and value for the population of Mid and South Essex. We do this by ensuring our services are both integrated and equitable.
The Directorate is charged with putting clinical and multi-professional leadership at the heart of our system. This means that our health and care performance benefits from the active support and participation of staff within the ICS as part of their day-to-day work.
This post is responsible for ensuring the priorities, commissioning including smooth transition of specialised commissioning required of the ICB are established and in place reflecting the System defined priorities and leading the significant pathway changes as agreed by the ICB; working with partners to support implementation and asks of national guidance. Key to this is delivery of the Planning and Joint Forward Plan commitments. The post holder will drive transformational change through effective commissioning, leading the agreed and defined portfolio and ensuring a comprehensive risk register of health risks affecting/impacting the Integrated Care Board/population that it serves.
COMPETENCY BASED KEY DELIVERABLES
* Responsible for decisions made during the course of duties, seeking guidance and escalating issues where appropriate.
* Contribute to the delivery of one or more strategic plans, enabling key milestones to be delivered and raising any issues associated with the delivery of plans and workstreams.
* Management of a small team.
* Responsible for one or more budgets and/or income streams of delivery.
* Demonstrate and deliver business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors.
* Develop, manage and maintain relationships with key stakeholders proactively to identify key emerging or increasing risks for the ICB from the work portfolio that need to be mitigated to support Mental Health (incl. Learning Disability & Specialised Commissioning) service provision.
* Ongoing development of processes to improve the patient experience and ensuring pathways developed to support improved outcomes and have clear evaluation of success.
* Develop learning and inform pathway changes with partners using tools such as GIRFT.
* Support and provide leadership within the Directorate, sharing expertise and knowledge across the directorate.
* Engage and inform pathway change through working with other parts of the directorate to ensure clinical ownership and accountability within pathways.
* Provision of specialist advice (where appropriate).
* Provide leadership to the Mental Health (incl. Learning Disability & Specialised Commissioning) team.
* Support the delivery of any projects and pathways as identified within the Directorate, ICB, or via a national directive.
* Maintain close links with the wider performance and improvement team and other directorates.
* Contribute and coordinate the implementation of ICB policies.
Person Specification
Experience
* Experience of holding responsibility for budget/s, budget setting and working knowledge of financial processes within own service.
* Experience of leading, managing and delivering projects involving stakeholders including managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential.
* Experience of developing policies/practices/systems.
* Experience of contract monitoring.
* Experience of Mental Health and service transformation.
Qualifications
* Degree.
* Knowledge of specialist areas acquired through post-graduate diploma or equivalent experience or training.
* Management qualification or equivalent level of on-the-job experience.
* Evidence of continuing personal development.
* Knowledge of relevant systems and procedures.
* Understanding of policies and practices within required field of work.
* Understanding of the current issues impacting on the NHS.
* Comprehensive knowledge of NHS policy and framework relating to Mental Health.
* Can demonstrate partnership working and the understanding of how and when partnerships should be built, in order to effect solutions that span across multiple stakeholders.
* Champions the principles of equality, diversity and inclusion both within and outside of the organisation.
* Good communicator, with the ability to liaise with colleagues at all levels.
* Able to persuade and influence in areas of conflict.
* Flexible and adaptable to meet deadlines.
* Ability to work as part of a team or independently.
* Takes personal responsibility for actions and their impact.
* Ability to work in a collaborative way across organisational/sector boundaries in order to achieve the highest quality outcomes for patients.
Other
* Personal qualities of honesty and integrity.
* Ability to command respect and establish credibility quickly.
* Possess a positive attitude and be self-motivated.
* Requirement to spend substantial amounts of time inputting at a keyboard or reviewing computer information via the VDU.
* Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working.
Skills
* Proven level of developed interpersonal and communication skills with staff at all levels both written and verbal.
* Ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action.
* High level of analytical and problem-solving skills.
* Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
* Prioritisation and organisation skills.
* Ability to manage own workload, working to deadlines.
* Ability to plan over short-term timeframes and adjust plans and resource requirements accordingly.
* Ability to provide informative reporting to Senior Management by understanding and ongoing development of complex spreadsheet and/or modelling tools.
Employer name
NHS Mid and South Essex Integrated Care Board
£46,148 to £52,809 a year plus, fringe London allowance.
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