About Us Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this. We recently migrated all of our customers onto our very own proprietary platform - so it's an exciting time to join us. With the help of our new platform, we're able to pioneer new products and drive more advanced, creative technologies. The result? Unrivalled experiences for millions of customers worldwide. Betfred's Technology department is driven by innovation, and you'll be at the heart of unlocking our new platform's potential. So, if you want to help shape the future of betting and gaming, then it's to time to join us. Job Purpose The Technology department’s Change Team is responsible for supporting the business to meet its goals around using technology effectively. As a Business Analyst in this team, you will be working with key business stakeholders to define what technology best suits the business and how it could be used. Job Duties • Supporting a project or a piece of business change through to the best outcome for the business. • Requirements elicitation, documentation and analysis: working with stakeholders to clearly articulate and document the needs of the business when considering a change. • Business impact assessments: assessing and documenting the impacts associated with a change. • Business case creation and validation: working with various stakeholders to ensure that the business cases have well founded assumptions and are comprehensive. • Process mapping: documenting business processes as formal process maps • Document an approach to a particular piece of work, estimate it and provide timely and accurate reporting on its progress. • Support business stakeholders with the prioritisation of any business requirements, using industry standard techniques. • Work alongside technical stakeholders to ensure that optimal solutions are built or bought. Knowledge, Skills and Experience Essential • Experience of working in software delivery. • Be interested in working in the gambling industry. • Be able to work semi-autonomously. • Be able to write excellent requirements. • Be able to design solutions at a high level and make decisions about the best way to solve a problem. • Impeccable attention to detail. • Be able to manage stakeholders of various levels. • Be able to produce clear and concise documentation or an exceptional standard. • Be analytical in your approach and clear in your communication. Desirable • A solid understanding of digital technology and the software development lifecycle. • Experience in the gaming industry. • Experience with JIRA/confluence and BPMN. What is in it for me? £40,000 - £50,000 per annum, depending on experience Flexi-time (start anywhere between 7am and 10am) Be Rewarded: Earn Extra Rewards: Unlock bonuses and incentives to enhance your income. Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future. Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family. Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it. Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences. Get Recognised: Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers. Peer and Manager Acknowledgment: Recognise and be recognised for your achievements, earning points redeemable with over 700 global retailers. Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day. Feel Valued: Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule. Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources. Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills. Savings Made Easy: Set up salary-based savings and earn a 5% boost through our savings scheme. Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach. Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns and more. Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App. Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.