Client Relationship Manager – Rolls Royce Job summary: As a Client Relationship Manager working at Rolls-Royce in Leeds, you will be responsible for building and developing incredibly strong relationships with our customers, ensuring the highest level of customer experience and engagement within this specialist brand. If you are highly self-motivated, who enjoys spending a significate amount of time with clients to both create and nurture relationships, then this is a fantastic opportunity to join an industry leading business that is focussed on you and your development, offering you a supportive, flexible and fun environment in which you can thrive. We offer a range of flexible working options, committed to building an inclusive culture whilst supporting you in finding a healthy work-life balance, which we are open to discussing during the interview process. Key Responsibilities: Always Delivering an outstanding level of customer service, ensuring the highest standard of courtesy and integrity when interacting with customers and members of the public. Building strong relationships with customers built on trust, ensuring that all interaction with the customer is simple and transparent. Maintaining clear, accurate and branded communication with customers through all contact channels. Actively setting out to achieve and exceed departmental objectives. Ensuring all Rolls Royce Brand standards are always adhered to. Qualifications: Excellent customer interaction and communication skills, ideally having worked previously with luxury products. A customer centric approach, always striving to deliver service above customer expectations. Self-motivated with a meticulous attention to detail. A can-do attitude with a winning mentality, with the drive and determination to be the best. A valid driving licence which is free from excessive penalties. Why join JCT600 and what is in it for you? As part of our ambition to be best place to work, we offer: Highly competitive salary dependent upon experience. A life assurance plan and a company pension subject to T&C’s. 26 days annual leave, increasing to 28 days at 5 years’ service and 30 days at 10 years’ service (from 1st July 2022) plus bank holidays. Flexible and hybrid working policies. 26 weeks paid maternity leave and 4 weeks paid paternity leave. A range of training and leadership development programmes. Colleague referral scheme worth up to £1000 per referral. Preferential Service Rates (This includes family and friends) Long service reward and Loyalty incentives. Read more about our Employee Benefits - JCT600 Our Ambition: It is our ambition to make JCT600 the best place to work. We aim to treat our colleagues with respect and support their development. Everyone connected with JCT600 contributes to our success, cares about performance and strives to be the best they can be. This creates a sense of fun, caring and teamship which is unrivalled in its industry. Our ambition is also to make JCT600 the best place shop. It feels different. Our people care about customers and show genuine interest in them as individuals. We don’t want them to feel processed. Because our teams are great and customers are delighted it follows that JCT600 will become the best dealer partner a Brand could hope for. We can invest, we perform well and our people are a pleasure to deal with. JCT600 simply want to be the best people to do business with. JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.