Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Summary:
The Cellular Therapy (CAR T) Market Access Manager (CMAM) is responsible for executing access and reimbursement strategies within identified Cell Therapy accounts specific to the assigned geography during all phases of account onboarding and post onboarding. This role will lead all Cell Therapy Market Access activities and will collaborate with a variety of internal partners and external customers. It is required that the CMAM live within the assigned territory. The CMAM will report into the West Region Director, Cell Therapy Market Access Managers. The individual is required to achieve all assigned goals while maintaining compliance with all BMS standards.
The Mississippi/Ohio Valley geography/territory will cover: AL, AR, IN, KY, LA, MS, TN.
Responsibilities
1. Exhibit a high degree of Market Access and Cell Therapy technical expertise within both payer and hospital systems.
2. Maintain full accountability for ensuring assigned Cell Therapy treatment centers have a clear understanding of all elements of Market Access, including Government payer policy, local payer dynamics and coverage policy, complex reimbursement, coding & billing dynamics, and all components of the Cell Therapy ordering and distribution process.
3. Work cross functionally within the Cell Therapy Account Management Team, Payer Account Executives, Cell Therapy Patient Operations, Cell Therapy Patient Support Services, Cell Therapy Access Strategy Team, and other matrix teams as needed to ensure Market Access product objectives are met.
4. Support and maintain collaborative relationships with the Cell Therapy customer facing matrix team, in accordance with the approved rules of engagement.
5. Support P&T adoption in activated and newly activated treatment centers.
6. Identify and provide relevant regional marketplace feedback in a timely manner to management on customer business trends, competitive updates and account issues/opportunities.
7. Drive the detailed understanding of complex Cell Therapy site-of-care economics for treatment centers.
8. Effectively drive access pull through within Cell Therapy identified accounts by establishing access account management goals, successfully assisting Cell Therapy Account Managers by ensuring there are no access barriers across both inline and new indications.
9. Establish and maintain effective relationships with key access stakeholders within each assigned Cell Therapy treatment center.
10. Facilitate and drive patient journey within accounts as appropriate and as needed.
11. Ensure access challenges are escalated and triaged accordingly within identified accounts.
12. Contribute to the development and execution of focused business plans that align with the identified access objectives for Cell Therapy accounts.
13. Deliver impactful presentations with external healthcare professionals on access and reimbursement related topics.
14. Meet annual and ongoing performance reviews and competency requirements and assignments.
15. Significant business travel required, primarily in the assigned geography and occasionally for national meetings and conferences.
Qualifications:
1. Bachelor's degree in Business, Health or Life Sciences, Healthcare Administration, or related field required; advanced degree (MBA, MA Public Health, PharmD, etc.) preferred.
2. 1+ years of direct Cell therapy experience strongly preferred.
3. 10+ years of overall Pharmaceutical and/or Healthcare industry experience in support of policy, access and reimbursement preferred.
4. 5+ years of Oncology, Hematology or other complex, high cost buy and bill therapy reimbursement experience including:
o Coverage, coding, billing and payment.
o Medicare (NCD, IPPS, OPPS, 340B, etc.).
o Medical policy, managed care coverage processes and practice for inpatient and outpatient settings of care.
o Local coverage determinations.
o Commercial case rate negotiations.
5. Buy and bill experience required, complex, high cost buy and bill therapy experience preferred. Certified Coder or Biller is a plus.
6. Thorough knowledge of reimbursement, coding and billing across both inpatient and outpatient settings of care.
7. Thorough understanding of P&T processes across academic and community sites of care.
8. Knowledge of health insurance coverage and reimbursement, inclusive of private Commercial coverage, Medicare, and Medicaid.
9. Knowledge of health economics.
10. Thorough knowledge of the healthcare industry sales and marketing.
11. Thorough understanding of US compliance laws and guidelines.
12. Experience in both Academic and Community settings of care preferred.
13. Demonstrated ability to work successfully in a fast-paced environment with the need to manage constant change.
14. Proven ability to deal with ambiguity - ready to change gears and plans quickly.
15. Demonstrated ability to build relationships quickly and credibly across internal partners and external customers.
16. Proven organizational skills with ability to problem solve and manage multiple urgent priorities in parallel.
17. Flexible, adaptable, and able to react to changing circumstances and priorities with high level of commitment and professionalism.
18. Demonstrated ability to develop key strategies and execute them; Strong analytical, consulting, and business planning skills.
19. Excellent written and verbal communication skills.
20. Experience working with finances/budgets.
21. Excellent interpersonal skills to effectively work with many diverse customers.
22. Excellent presentation skills to engage and meet the needs of various audiences.
23. Ability to work independently and travel as needed (up to 50%).
24. Ability to drive a car with a valid driver's license.
25. Proven success in new product launches.
26. Proficient skillset working with PowerPoint and Excel.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
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