Job Title:
Mandarin Speaking Property Inspector / Inventory Clerk
£24,000 - £27,000 basic salary
Family environment, high-end properties, excellent client market, performance-based discretionary commissions.
Location:
Liverpool Street / work from home
The company
Citian is a modern and independent Estate Agency covering all aspects of sales, lettings and property management.
We pride ourselves on being one of the highly reputable and fast-growing brands in the property industry.
We have a fast paced, professional and high energy working environment which encourages you to achieve your goals and increase your earning potential.
Also, we are proud of offering highly professional and competent real estate services and love to provide staff with excellent benefits and unlimited earning potentials.
Job Description
The successful candidate who fulfills this varied role will spend much of each working day visiting properties to undertake various tasks which include the production of condition inspections to ensure they remain in good condition, produce reports to evidence and dispatch to the relevant landlord.
Responsibilities:
* Via bespoke software, you will compile detailed reports which record the overall condition of a property prior to any tenants moving in.
* Re-visiting the properties midway through an active tenancy to check on the condition, produce a brief report and then dispatch this to the relevant landlord concerned. Discussing with the tenants in occupation any maintenance-based issues that may be evident.
* Where relevant, liaising with our property maintenance team leader to get issues resolved.
* If the property is not being maintained to an acceptable condition you will discuss this with the tenants whilst at the property and put a simple plan in place with them to improve the situation. (Full training will be provided as some issues are tenant issues and some issues are for the Landlord to maintain/fix)
* Inspecting the property prior to the end of a tenancy to produce a 'check out’ report which will again record the general condition of the property at that time just prior to the tenants moving out.
* At the end of a tenancy mediate between landlord and tenants regarding any maintenance considered to be beyond fair wear and tear and attempt to agree on a suitable amount of money that the tenants are to contribute to putting things right. Once agreed relevant funds would be deducted from the initial deposit that the tenants lodged with the company prior to moving in.
* Where issues are evident at the end of a tenancy, but the landlord and tenants fail to agree on a mutually acceptable compromise, the Property Inspection Clerk prepares all relevant paperwork and sends this to the office manager who will decide if anything should be deducted from the tenants’ original deposit.
Minimum Requirements:
* Previous experience in a similar role within Lettings is preferred.
* A strong attention to detail when inspecting a property and compiling a report.
* Highly organised and able to manage a busy diary.
* The ability to prioritise urgent tasks and constantly work to pre-defined deadlines.
* Excellent communication skills - face to face, orally and electronically.
* Confident and professional.
Remuneration:
* Full-Time (5 Days per Week Mon – Fri 10 - 6pm)
Job Type: Full-time
Pay: £22,000.00-£27,000.00 per year
Schedule:
* Monday to Friday
Work Location: In person
Expected hours: 40 per week
Additional pay:
* Bonus scheme
* Commission pay
* Performance bonus
Benefits:
* Company events
* Work from home
Experience:
* letting and property management: 1 year (preferred)
* Sales Occupations: 1 year (preferred)
Expected start date: 03/02/2025
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