Job summary An opportunity has arisen for a part time Support Secretary within the Administration Team at Abbey Court Diabetes Centre. A good range of secretarial skills, including knowledge of medical terminology, audio word-processing etc is required. The ability to organise your day and work as part of a team are also desirable. Applicants should be confident in communicating as will need to cover reception desk, self-motivated and be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. The applicant should be able to demonstrate an interest to learn new skills. They should also hold relevant secretarial / audio / word-processing qualification and ideally have previous NHS / medical experience. Main duties of the job The Abbey Court Admin Team are a small friendly hardworking team and comprises of a Senior Booking Clerk, Receptionist, Booking Clerk as well as Support Secretary. They all work alongside the nurses at Diabetes Centre providing a friendly environment for patients and staff. The Admin Team support each other and cover during leave periods. The centre is a peaceful but busy working environment. About us Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey. We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre. Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms. Looking for flexible working? We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs. Joining us includes a comprehensive benefits package: At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff). Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits Blue Light card eligibility And more, additional benefits can be found in the benefits documents below Date posted 14 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pa pro rata Contract Permanent Working pattern Part-time Reference number 359-6905356-T2-A Job locations Abbey Court Medical Centre St Johns Road Tunbridge Wells TN2 4QJ Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Job description Job responsibilities Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. All successful applicants will be required to complete our corporate trust induction once a start date had been agreed. Person Specification Qualifications Essential Good standard of general education RSA Typing Level 2 Excellent secretarial and audio-word-processing Or equivalent experience Experience/Knowledge Essential Significant experience of dealing with the public Knowledge of PAS and waiting list management Desirable Knowledge of medical terminology Previous secretarial experience Skills Essential Excellent computer skills (Word/Excel) /advanced key board skills Excellent interpersonal skills both verbal and written. Helpful telephone manner. Able to use initiative and work under pressure. Ability to work with and support colleagues as part of a team. Demonstrates good time management skills. Clear, concise verbal communication Ability to work within a team environment under pressure; prioritising work. Systematic approach to problem solving Ability to work using own initiative Desirable Ability to organise and prioritise own workload Database management Understanding of 18 Week and Cancer Target rules Ability to organise and prioritise own workload Understanding of Health Records legislation Person Specification Qualifications Essential Good standard of general education RSA Typing Level 2 Excellent secretarial and audio-word-processing Or equivalent experience Experience/Knowledge Essential Significant experience of dealing with the public Knowledge of PAS and waiting list management Desirable Knowledge of medical terminology Previous secretarial experience Skills Essential Excellent computer skills (Word/Excel) /advanced key board skills Excellent interpersonal skills both verbal and written. Helpful telephone manner. Able to use initiative and work under pressure. Ability to work with and support colleagues as part of a team. Demonstrates good time management skills. Clear, concise verbal communication Ability to work within a team environment under pressure; prioritising work. Systematic approach to problem solving Ability to work using own initiative Desirable Ability to organise and prioritise own workload Database management Understanding of 18 Week and Cancer Target rules Ability to organise and prioritise own workload Understanding of Health Records legislation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Maidstone and Tunbridge Wells NHS Trust Address Abbey Court Medical Centre St Johns Road Tunbridge Wells TN2 4QJ Employer's website https://www.mtw.nhs.uk/ (Opens in a new tab)