We have an exciting opportunity as Head of Operations at a cosmetics and personal care company. Their award winning brands range from skincare to fragrance. Their environmental and social impact is at the centre of their operations, with a conscientious approach to sustainability and social influence. Taking full ownership of the company’s operations, you will ensure world-class efficiency, productivity and quality across all processes. With experience in a Senior operations role, the successful candidate will be a dynamic leader committed to continuous improvement to transform the company into an industry leader.
Key Responsibilities:
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Accountable for the delivery of customer orders.
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Develop and execute operational strategies to drive productivity, profitability, and competitiveness.
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Own the entire production lifecycle, ensuring operations are scalable, lean, and aligned with the company’s broader business goals.
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Set and deliver on robust performance metrics for production efficiency, cost reduction, quality assurance, and customer satisfaction.
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Build, inspire, and lead a high-performing operations team with a strong focus on accountability, continuous learning, and leadership development.
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Oversee performance management, identifying and resolving issues proactively to maintain optimal productivity and team morale.
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Lead efforts in capital expenditure planning, ensuring investments align with operational efficiency and business growth objectives.
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Drive innovation within the production process, identifying and integrating emerging technologies that drive cost savings and process improvements.
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Proactively identify and mitigate potential operational risks, ensuring a robust contingency plan for any operational or supply chain disruptions.
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Serve as the first point of escalation for critical operational issues, providing fast, decisive leadership in crisis situations to minimise impact.
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Work in close partnership with Planning, QHSE, Technical, Procurement, Supply Chain, and Finance to ensure seamless integration of operational goals with broader business objectives.
Candidate Profile:
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Extensive experience in a Senior operations role, ideally within manufacturing or pharmaceutical sector.
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Significant experience in scaling up business operations and improving efficiency, especially within limited capacity settings.
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Demonstrated ability in mobilising new factory setups, including manufacturing and production.
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Extensive experience sourcing equipment for manufacturing and production needs.
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Excellent leadership and team management skills.
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Strong analytical and problem-solving abilities.
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Familiarity with health and safety regulations and compliance standards.
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Effective communication and interpersonal skills.
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Bachelor’s degree in operations management, Business Administration, Engineering, or a related field.
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Must live within commuting distance of the site
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Must have the right to work in the UK, sponsorship is not available
The successful candidate will be offered a great salary with opportunity for career progression within the group