Field Service Engineer / TechnicianBased: Berkshire / Reading, covering South of UK when requiredSalary: up to £32,000 DOE My client is a well - respected global manufacturer of instrumentation and equipment that have applications across a diverse range of industries. Following a restructuring of the services that they offer their existing customers, they require a Field Service Engineer to cover the South of the UK. The successful candidate will be field - based and ideally situated in Berkshire around Newbury / Reading area.As the Field Systems Product Inspection Engineer you will be responsible for effectively and efficiently completing all non - maintenance related service activities for a range of weighing products, their associated peripherals and accessories within the Division to satisfy customers and enhance service profitability.The keys things with this role is to ensure the individual can work under pressure - as sometimes the items that need support urgently could be stopping production for one of our customers. The other thing to keep in mind is that there is a lot of networking involved with the role so they must be able to engage with others. Finally there would be the idea of a long term investment from the company to ensure that the Engineers are up to speed on their knowledge and training they need which is a minimum of 3 - 4 years so good for someone looking for a role that they can continuously learn and develop themselves in.The key duties for this position are:Ensure service is provided in a timely and cost effective manner.Investigation, diagnosis, and rectification of breakdowns on customer equipment.Routine service and/or calibration of customer equipment.Promoting audits/calibration/validation activity for the PI Division product range.Ensure that all work is completed in accordance with MT current Quality Procedures.Provide technical support to customers during service visits and subsequent telephone/email as necessary.Provide first line technical help desk support to customers, admin teams and other sales/service team colleagues.Provide 24/7 telephone support on a rotary and as needed basis. A minimum of HNC Electrical Engineering and/or Mechanical with service experience in both these areas is required. Experience of Product Inspection equipment would be an advantage. A pro - active and enthusiastic approach is required which is customer focused and outcome orientated. You will have excellent communication and interpersonal skills, with experience of networking and Basic SQL Server knowledge. You will be PC literate with knowledge of MS Operating Systems and MS Office. Experience and knowledge of diagnostic and fault finding tools such as DVM and the ability to interpret circuit diagrams are essential.Candidates must be eligible to work in the UK and possess a full, driving licence. More details available upon request. Job reference: 885968DHWhen applying for this role, please indicate your current salary plus benefits package, minimum salary required, notice period and your reasons for wishing to move from your current company. Alliance Consulting is acting as an employment agency in this respect. Alliance Consulting specialise in the placement of engineers throughout the UK. By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. By applying for this role you hereby consent to us submitting your CV to our client. If you do not wish your CV to be sent to our client then you must clearly state this to us. Equally, if there are any companies that you do not wish your CV to be sent to for whatever reason, then please let us know of this when you apply.
Field, Service, Engineer, Technician, Inspection, Systems, Integration, Diagnostics