E-commerce Administrator
Permanent
Swansea
£25,000 plus excellent benefits!
Are you looking to join a pioneering and renowned company? A global manufacturer of award-winning products? Then look no further.
My client based in Swansea are now looking for an Administrator within their e-commerce team to ensure the timely processing of customer orders, to provide a high standard of analysis, efficient data gathering and accurate reporting and to be a point of contact for both internal and external customers.
As an E-commerce administrator you will be responsible for:
* Timely order processing, receive and process orders from customers & confirmations in customer portals where necessary
* Order dispatch in partnership with the UK & EU warehouse teams
* Order invoicing
* Tracking of orders
* Credit and returns. Monitor customer portal for returns raised, review and credit when returns note received from warehouse
* Manage promotional & advertising invoices in platforms
* Maintenance and housekeeping of customer accounts & product data via Sage, customer portals & internal trackers
* Review inventory
* Supporting and partnering with Key Account Manager on KPIs
What you will need in order to be successful in this role:
1. Highly organized with the ability to plan ...