Job summary To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. As required, to act as a source of advice and guidance regarding the speciality. You will need to have excellent secretarial skills and be able to organise busy schedules and diaries. Accuracy and attention to detail with the ability to remain calm under pressure is essential. Please be advised sponsorship is not eligible for this post. Please note that interviews are scheduled for 10th March 2025. Main duties of the job Main duties include providing a comprehensive admin service to the Cardiology team. The service requirements include ensuring that all of the relevant appointments are booked following Trust policy. Relevant paperwork is correct and up to date, E-referrals, outpatient waiting list, typing, diary management, clinic management and dealing with patient queries. The post holder will also manage the NICOR (National Institute for Cardiovascular Outcomes Research) audit ensuring data is collated, validated and submitted within the deadlines. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. About us University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values. Date posted 07 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 218-AC-B4-6986288 Job locations University Hospital Coventry and Warwickshire Clifford Bridge Road Coventry CV2 2DX Job description Job responsibilities 1. To ensure, wherever possible, that all documentation is up-to-date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary. This will require:Effective collaboration with all relevant personnel to maintain an efficient administrative system; building good working relationships with appropriate internal and external Departments, planning and monitoring activity levels to ensure optimum use of staff resources, reporting related issues to the Admin Manager. Manipulation and distribution of appropriate correspondence. 2. To assist with the implementation and maintenance of an efficient office management system/procedures to enable the Group to optimize its patient care services. This will require:Effective time management; arranging and preparation of correspondence and reports; establishing and maintaining efficient manual and electronic correspondence and documentation management systems. 3. To support team members. This will require: Undertaking appropriate staff training and development as required; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day-to-day supervision where required. To undertake any other reasonable duties as requested. 4. To manage the NICOR audit. This will require:To produce data summaries and custom data exports. To ensure data is submitted within the dataset deadlines. For further details of the role please see the attached job description. Job description Job responsibilities 1. To ensure, wherever possible, that all documentation is up-to-date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary. This will require:Effective collaboration with all relevant personnel to maintain an efficient administrative system; building good working relationships with appropriate internal and external Departments, planning and monitoring activity levels to ensure optimum use of staff resources, reporting related issues to the Admin Manager. Manipulation and distribution of appropriate correspondence. 2. To assist with the implementation and maintenance of an efficient office management system/procedures to enable the Group to optimize its patient care services. This will require:Effective time management; arranging and preparation of correspondence and reports; establishing and maintaining efficient manual and electronic correspondence and documentation management systems. 3. To support team members. This will require: Undertaking appropriate staff training and development as required; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day-to-day supervision where required. To undertake any other reasonable duties as requested. 4. To manage the NICOR audit. This will require:To produce data summaries and custom data exports. To ensure data is submitted within the dataset deadlines. For further details of the role please see the attached job description. Person Specification Qualifications Essential See supporting documents Experience Essential See supporting documents Desirable See supporting documents Knowledge Essential See supporting documents Skills Essential See supporting documents Person Specification Qualifications Essential See supporting documents Experience Essential See supporting documents Desirable See supporting documents Knowledge Essential See supporting documents Skills Essential See supporting documents Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Coventry and Warwickshire NHS Trust Address University Hospital Coventry and Warwickshire Clifford Bridge Road Coventry CV2 2DX Employer's website https://www.jobsatuhcw.co.uk (Opens in a new tab)