HOUSING OUTREACH WORKER – HYBRID
LOCATION: Leicester (and surrounding areas)
SALARY: £15.78 per hour PAYE + £2.29 per hour holiday pay
HOURS: 35 hours per week (Mon-Fri)
START DATE: ASAP
DURATION: Temporary (4 months with potential for longer opportunities)
Overview:
* This role involves supporting vulnerable tenants with a variety of complex needs.
* Covering a patch of properties predominantly in Leicester (with some work across Birmingham, Northamptonshire and Warwickshire), and working from home between/after visits.
* You will work closely with the Regional Housing Officers to provide greater contact and support to our tenants, enabling them to maintain their tenancies. We are looking for a communicative, well-organized individual to work this wide geographical area.
* In this role, you will make a difference daily by improving the lives and outcomes of our tenants.
The role of Housing Outreach Worker will include:
* Providing effective tenancy and resident management in line with policies and procedures.
* Dealing with anti-social behaviour, tenancy changes, and supporting tenants to maintain their tenancies.
* Developing, building, and maintaining relationships with tenants and other key stakeholders to ensure the effective management of housing services.
* Playing a key role in helping our tenants maintain their tenancy.
* Ensuring fire safety and water safety remedial actions are completed & assisting regional housing officers with annual visits.
About the candidate:
If you are a pro-active, motivated, and customer-focused individual looking to make a real difference to people’s lives, then we want to hear from you. You will also be:
* An excellent communicator.
* Able to build excellent relationships with customers and colleagues.
* Highly competent with Microsoft Office.
* Highly competent with Open Housing or a similar database.
* Possessing a full UK driving license and access to a car.
For further information on this position, please apply here or send your CV to (url removed).
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