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We are seeking an experienced Application Support Specialist to join our team at {company}.
About the Role:
The successful candidate will be responsible for providing high-quality application support to our business users, ensuring the smooth operation of our ERP system (Oracle eBusiness Suite).
* Provide application configuration and maintenance on ERP (Oracle eBusiness Suite)
* Delivering support to business users by investigating and resolving application errors, data discrepancies and queries and escalating to Oracle where required.
* Working with other team members and company departments to ensure the integrity of the system is maintained by liaising with appropriate vendors.
* Collaborating with cross-functional teams to identify and implement process improvements.
* Documenting and maintaining accurate records of all support activities.
Requirements:
* 3+ years of experience in application support, preferably in an ERP environment.
* Excellent problem-solving skills and attention to detail.
* Strong communication and interpersonal skills.
* Ability to work independently and collaboratively as part of a team.
* Proficiency in Oracle eBusiness Suite or similar ERP systems.
What We Offer:
* A competitive salary of $85,000 - $110,000 per annum, depending on experience.
* A comprehensive benefits package, including medical, dental, and vision insurance.
* Generous paid time off and holidays.
* Opportunities for career growth and professional development.