We are looking for a Rent Guarantee Insurance Claims Handler (RGI) to join our established claims team in Norwich. This position will focus on Landlord Legal Expenses and Rent Protection claims.
* Full-Time
* Office-Based with Flexibility
* Salary £28,000 to £32,000 (depending on experience)
About the role:
* As a RGI claims handler you will be the first point of call for clients who need to make an insurance claim and will assist the client throughout the claim process.
* You will be expected to deliver first-class service in a friendly and professional manner as part of a fast-paced and varied department.
* You will have ownership of a number of clients and deal with each claim from beginning to end.
What we’re looking for:
* This role would suit a self-motivated individual with claims handling or lettings experience, strong technical and customer service experience, an excellent telephone manner, and administrative skills.
* Previous product experience is an advantage but not essential as full training will be given.
* The successful candidate will have worked within a similar environment with the proven ability to work well under pressure.
* We expect the candidate to take a proactive approach to managing each claim and assist to resolve any issues in a timely manner while providing the best customer service to the client.
* This is an excellent opportunity for development and growth with a well-recognised insurance broker.
The skills required for our positions are:
* Previous claims and/or lettings experience
* Enjoy working in a fast-paced environment with good administrative skills
* Demonstrate enthusiasm and pride in maintaining a high standard of work
* Willingness to share ideas, knowledge, and experiences
* Team player with a willingness to learn and help out
* Good attention to detail
* Ability to multitask and prioritise responsibilities
* Desire to learn and grow professionally
Benefits:
* We reward your efforts by providing full training and support for your development.
* 25 days annual leave + Bank Holidays (option to purchase up to 3 additional holiday days in April each year)
* Discretionary annual Company bonus scheme
* Life Insurance (4x annual salary)
* Bupa Cashplan
* Salary Exchange pension scheme
* Supported professional training and development
* Discounted financial services and insurance products
* Funded professional memberships
* Recruitment referral incentive bonus ‘refer a friend’
* Client introduction commission incentive
About us and what we offer:
At Alan Boswell Group, we are proud of our people, their successes, and value their contributions to our growing business. Whether you are new to insurance or have a number of years’ experience to bring, we encourage employees to develop and grow. We offer excellent remuneration, a benefits package including a pension and healthcare scheme, and opportunities for promotion within the company to help us hold on to and nurture talent.
To apply, please send your CV to jobs@alanboswell.com.
Apply here
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