Job Reference: 322500
Position: Global Process Owner - Source to Pay
Location: Royal Mail Farringdon
Salary and Benefits: Competitive salary plus car allowance, healthcare, 35% annual bonus potential, 30 days annual leave plus bank holidays, and a company pension scheme with highly competitive contribution rates.
About the Role:
At Royal Mail, we’ve served our communities for over 500 years, helping to lead and transform the postal delivery market on a global scale. We’re currently innovating and transforming our business for the future, and to get there, we need exceptionally talented, resilient, and driven people.
The Global Process Owner Source to Pay is a transformation opportunity responsible for the creation and development of the global source to pay strategy across the enterprise. The role includes setting S2P strategy, developing blueprint design, and executing the strategy to ensure a robust and optimized end-to-end solution that drives efficiencies and creates value.
This is a pivotal role as RM embarks on a transformation of its central functions and ERP landscape over the next 4 years, with S2P being a critical element. This role will form part of the procurement leadership team and may delegate for the Chief Procurement Officer. The role will require regular engagement with the executive board, Steerco, and business leaders as we transform our central functions and supporting systems.
Specific responsibilities include mapping the current state and working cross-functionally to design the future state strategy, ERP system architecture, and supporting operating model across procurement, accounts payable, and business roles.
Key Accountabilities:
1. Accountability and responsibility for the development of the end-to-end Source to Pay vision, strategy, and deployment.
2. Leading development of design and blueprint for S2P.
3. Development and implementation of optimized target operating model design across functions and end-to-end processes.
4. Development and implementation of best-in-class business processes.
5. Representing specific process requirements across all design and build activities as the business launches its ERP upgrade.
6. Lead on functional design, specifications, and testing of the solution.
7. Design Authority for S2P and member of Future ERP PLT and Steerco.
8. Definition of appropriate controls and delegation of authority across the S2P process.
9. Leadership of Procurement Excellence team driving compliance, risk mitigation, improved end-to-end S2P cycle, delivering efficiency, and adding value.
About You:
* Highly skilled across ERP systems: S4Hana and SAP Ariba advantageous.
* Acts as a strong leader and is respected by executives of stakeholder organizations.
* Ability to process highly complex facts or situations requiring analysis, interpretation, and comparison of a range of options.
* Experience of setting challenging but achievable goals and supporting and developing others to meet them.
* Experience of managing multiple projects/project strands at once and working at pace to challenging deadlines.
* Skilled in program & change management with a focus on digital or ERP deployment.
* Proven ability to develop and implement innovative procurement solutions.
* Effective problem solver with experience in formal and informal contractual and commercial issue resolution.
* Excellent interpersonal skills; able to lead in cross-functional teams and confidently operate at Director and senior levels.
* Evidence of developing effective teams, including virtual teams.
* Experience in being accountable for a major area of activity with autonomy to act independently.
* Proficient use of Source to Pay solutions optimizing procurement process and policy.
* Familiarity with Working Capital Improvement tools and techniques.
Further Experience:
* Track record of leading major procurement change programs in a complex environment.
* Director level management experience, leading strategic and operational procurement teams.
* Experience of complex change management.
* Experience of leading and being accountable for development of business plans and strategies.
* Experience of significant transformational change.
* Experience of SAP Ariba / S4Hana desirable.
Qualifications:
* Chartered Institute of Procurement & Supply (MCIPS) Qualified.
* Degree level with relevant post-graduate experience and/or qualifications.
Next Steps:
The next stage of the selection process will be a face-to-face/virtual interview consisting of competency-based and role-specific questions.
Royal Mail is committed to diversity and inclusion, supporting various employee networks to foster belonging and a positive work environment. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
Closing Date: 17th March 2025. Please note, this advert may close early if the appropriate number of applications has been reached.
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