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Assistant Manager at Lounge
Lounges are unique places, and their brilliance comes from the talented people who run them. As an Assistant Manager, you'll support the General Manager in maintaining this excellence, delivering 14 great shifts to ensure every customer leaves satisfied. You'll oversee the daily operations of the Lounge, including rotas, team engagement, and customer feedback. Your approach will be as high standard as ours, but personalized to you. You'll do it your way. Brilliant!
This role involves attention to detail in driving sales, team retention, training, customer service, and maintaining high standards. You aim for your Lounge to be the community's go-to spot. It's a challenging job, but you're confident you can handle it.
The Good Stuff
* Overtime pay for hours worked over contracted hours
* Staff food on every shift
* 50% staff discount outside working hours from day one
* 28 days holiday (including Bank Holidays), pro rata
* Enhanced maternity and paternity pay after 2 years of service
* The renowned staff party - Loungefest!
* Competitions and incentives, including trips with suppliers
* Company pension scheme
* Long service awards
* Pay flexibility with Wagestream
* Support via the Licenced Trade Charity
* Opportunities for personal development and career growth
* Tips shared equally among team members based on hours worked
* Christmas and Boxing Day off
What you'll bring
* Experience as an Assistant Manager, Deputy Manager, or Supervisor in restaurants, bars, cafes, or coffee shops
* Experience working with freshly made food and drinks in a bar environment
* A passion for hospitality and talent for managing people
* Driven and persistent in overcoming challenges
* Strong literacy skills and attention to detail for reporting KPIs
* Excellent communication skills to build rapport and trust
* Self-motivated, able to work at pace with minimal supervision under pressure
* Knowledge of sales building, forecasting, reporting, recruitment, HR, and NPS best practices
Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram to learn more about us.
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