Oakley Recruitment is working in partnership with a well-established organisation based in Birmingham as an Underwriter initially on a 6 Month FTC. Culture and Environment Our clients culture is vibrant and driven, the team are passionate about the customer journey and enjoy working to their own personal and professional targets. The behaviors of the team are supportive and respectful and they enjoy supporting one another, they regularly have team incentives and are always up for a social. Personality You will need to have a driven, motivated and high energy personality to succeed. If you put the work in the reward can be exceptional and your career can too. Reward 28 days annual leave (plus 1 additional culture day & bank holidays) increases to 30 days with 5 years service
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Hybrid working 1-2 days a week in the office
35 hours per week Monday Friday with 1 in every 5 Saturdays 9.00am 1.00pm paid at time and a half
Free secure underground Birmingham city centre parking (available on weekends for personal use)
Annual performance and profit related bonus up to 10%
Pension contributions matched (+ 2%) up to 10%
Cashback and discounts on major brands in retail, leisure, health, and wellbeing
Enhanced maternity & paternity pay
2 volunteering days per year
Car Scheme available through salary sacrifice
Life assurance 4 times salary
Buy up to 5 extra days annual leave per year and sell up to 3 days per year
Duties & Responsibilities Delivering outstanding underwriting decisions and customer service
Assessing and analysing customer risks
Demonstrating commitment and adherence to working practices regarding business controls, processes and systems
Ensuring KPI and SLA performance is achieved and maintained
Ensuring underwriting exclusions and ratings applied are through the clients requirements
Developing effective professional relationships within the Protection area and with other key stakeholders including Financial Consultants
Taking ownership of customer underwriting enquiries
Supporting the team in resolving any technical queries relating to the underwriting of the product
Ensuring that underwriting procedures and philosophy remain up to date
Skills and experience Previous underwriting experience within the medical field
Good customer service and telephone skills
Ability to work effectively within a team and take ownership of work priorities
Able to adapt to new challenges
Excellent attention to detail
Able to work quickly to achieve targets/deadlines
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
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