Job Description
At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We have received the Great Place to Work Certification for the eighth consecutive year. We’ve been recognised by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce. Verisk’s Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.
Job Description
We are seeking an Office Manager and Executive Assistant to support our Claims UK organisation and operational sites. This is a hybrid role covering the functions of Office / Facilities management (approx. 80%) and Executive Assistant (approx. 20%). The successful candidate will hold an important role, becoming part of Central Operations team within Claims, while also working closely with key stakeholders located across Verisk’s domestic and global locations. This is a very broad-ranging role that offers the possibility of future expansion into other support areas.
Responsibilities
Office Management Activities and Responsibilities include:
1. Oversee general office operation – primarily Norwich but including Newcastle and Fleet
2. Partner with Facility, Operations and Health & Safety stakeholders to ensure execution is aligned to global corporate requirements while remaining compliant with local needs
3. Liaise with Landlords and Managing Agents with regard to centrally supplied facilities & services (e.g. power, aircon, toilets)
4. Liaise with contractors regarding necessary works (e.g. electrics, plumbing, servicing filter taps)
5. Manage customer accounts with office suppliers (e.g. stationary, supplies and provisions, printers/copiers, confidential waste)
6. Purchase office supplies and equipment and maintain proper stock levels
7. First point of contact for employee queries relating to all aspects of the office and facilities management
8. Handle incoming enquiries relating to office management, meeting and greeting visitors where required
9. Coordinate with key stakeholders to manage effective office security arrangements
10. Manage boardroom and other meeting rooms, office areas and all duties connected to them
11. Promptly manage post, filing documents/paperwork relating to invoices
12. Replenish printers/photocopiers with necessary supplies (paper, toner etc)
13. Ensure clean and tidy work areas, meeting rooms, offices, kitchens and break-out areas
14. Manage office car parking arrangements
15. Arrange for cleaning of fridges, microwaves and other kitchen equipment as required
16. Oversee storage and destruction of confidential waste
17. Provide local support to the wider company Health & Safety management plan
18. Ensure all office lighting is operating efficiently
19. Maintain organised arrangements in the office storage areas
20. Manage staff locker facilities
21. Assisting with staff onboarding
22. Provide local representation for central corporate carbon emissions activities, reporting and reduction targets
23. Coordinate appointments and meetings and managing calendars and schedules
Executive Assistant Activities And Responsibilities Include
1. Calendar management
2. Organising itineraries
3. Coordinate appointments, meetings, and catering
4. Coordinate domestic and international travel including flights, hotels, airport parking and car hire
5. Assist executives with processing expenses
Liaise with London front of house to organise meeting rooms, executive office bookings, access for external visitors and catering.
Events Include
1. Plan and organise office events, Claims Awards, Breakfast & Lunch sessions, Quarterly planning events and other events as required
Qualifications
Behaviours/Skills required:
1. Willingness to get stuck in
2. Highly organised with strong attention to detail and accuracy
3. Communicative, proactive and customer oriented
4. Very good written communication skills
5. Very good knowledge of MS Office including excel
6. Self-starter
7. Ability to handle very sensitive information with a high degree of confidentiality and discretion
8. Able to prioritise multiple concurrent tasks
Knowledge/Experience Required
1. Two years of experience in office administration
2. Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
3. Working knowledge of an office health & safety regime would be an advantage
4. Ability to work in a fast paced and collaborative environment
5. Coordinating tasks across multiple people and locations an advantage
About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.
We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement
Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
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