Customer Service Manager
Nuneaton
£27,753 per annum
Full Time
Friday-Sunday shifts you can work from home after training!
Are you looking for a role that is PERMANENT from day one?
Want to work for a modern rapidly growing company that looks after their staff?
Then this is the role for you! We are currently recruiting for a modern company based in Nuneaton that is looking for a Customer Service Manager to join their growing Customer Service Team. This role is full time, permanent from day one working 09:00 - 17:00 or 9:30-17:30 with one Saturday and Sunday in four on a rotational basis.
So what would I be doing?
* Using CRM systems
* Provide guidance and help with problem solving challenging customer queries
* Hold weekly training sessions
* Help support HR team
* Delivering outstanding customer service
* Be the final point of contact for any customer service complications
* Identify opportunities to improve customer service
* Training and developing a team
And what do I get?
* Permanent from day one
* 25 days holiday increasing by 1 day for every year of service (max 28)
* Cycle to work scheme
* Staff discount 45%
* Friends and Family discount
* Half a day Christmas Shopping
* Death in Service
* Friday-Sunday shifts working from home
But what do I need?
* At least 12 months experience in Customer Service Management
* Experience using CRM
* Proven track record building and managing high performance teams
If this sounds like the role for you then APPLY NOW!
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