Warehouse Customer Service Rep
SUMMARY:
Under direct supervision, the Warehouse Associate performs all shipping and receiving activity for a Branch location. This role ensures the customer receives the correct items in a timely manner and all stocked merchandise is properly maintained.
JOB DUTIES
* Determines which items need to be picked, checked and shipped from sales order.
* Pulls orders accordingly to the sales order and recheck them to ensure accuracy.
* Prepares items for delivery to customer.
* Secures packages to make sure no items are damaged in shipping to customer.
* Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.
* Sorts and places materials or items on racks, shelves, or in bins according to established MINO code organization of products.
* Ensures if any inventory is damaged or not up to standards to be reported to the warehouse supervisor immediately.
* Maintains a clean, well-organized, and safe working environment.
* May deliver items to customers; obtains signature from customer to validate receipt of items.
* May process counter sales or invoices for customers.
* May operate a forklift or similar equipment.
* Performs other duties as assigned.
* Receives items in the computer system to show which items are available for the customers.
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED.
KNOWLEDGE, SKILLS, ABILITIES
* Basic math and reading comprehension skills.
* Basic computer skills.
PHYSICAL DEMANDS:
Must be able to move up to 100 lbs and lift up to 50 lbs.
LICENSES & CERTIFICATIONS:
* May need to be certified to operate a forklift.
* Valid driver’s license and good driving record required.
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
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