All About Recruitment Ltd is currently recruiting for Full Time Permanent Insurance Retention and Sales Customer Services Clerks to work in a vibrant, friendly, and people-oriented business.
Applications are invited from candidates with insurance or insurance related experience, perhaps having worked as a
Sales Agent / Telesales Associate / / Customer Services Agent / Retentions Advisor /Call Centre Agent/ Inbound and Outbound Call Handling / Telesales / Renewal Agent / Retentions Call Handler
Base Salary : £24,000-£28,000 (Dependent on experience) rising to £30,000 based on experience. Please note for the higher end salaries you MUST have insurance experience.
Plus: Unlimited monthly bonus scheme with an OTE increase by approx. £6,000 annually, no legal obligation.
Location: Northampton
To Start: ASAP, subject to interview/s and referencing
Hours of work: Core hours Monday Friday, office hours
Benefits: 25 days annual leave which increases yearly, Your birthday off, Funded training and learning / Staff events / Great working environment
Our Client: Our prestigious independent family owned client is recognised as a market leading firm providing specialist insurance services to a varied customer base.
Boasting a strong network of associations working alongside many institutions, brands and professional bodies offering a bespoke service to encompass an array of services.
The Role:
Applicants will need to offer experience of working in busy targeted sales /retention / customer services environments, ideally with some exposure to house / household related insurance products.
Duties and responsibilities will include but are not limited to:
Assisting with developing and retaining sales opportunities
Handling inbound calls and correspondence pertaining to new business and retentions
Promoting the portfolio of insurance products and services
Cross selling opportunities and passing leads to relevant teams
Reacting to email lead and online enquiries to try and convert sales
Handle objections to retain clients looking to change or cancel services
Complete quotations over the phone by actively listening
Responding to emails and online enquiries and managing your own ring backs
Maintaining your administrative tasks
Customer services and ensuring excellence in every call
Interested? Please apply online, including your current remuneration details
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, All About Recruitment Ltd will be acting in your best legitimate interest, without prejudice and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy (legitimate interest) and contact us for more information. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
All About Recruitment Ltd Embraces Equal Opportunities.
All About Recruitment Ltd embraces government guidelines and legislation regarding the management of the Covid 19 pandemic and health and well-being advice.
All About Recruitment Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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