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University Hospitals of Derby and Burton NHS Foundation Trust
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
f5e6c5af2135
Job Views:
6
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
Job summary
An exciting opportunity has arisen within the Hospital Palliative Care Team at Queens Hospital Burton, for a Pathway Co-ordinator.
The post holder will be required to provide administrative support to the Hospital Palliative Care Team. They will need to work flexibly, alongside nursing staff, consultants and other teams when required.
We are looking for an enthusiastic and motivated team player with excellent communication and problem-solving skills. You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day-to-day management.
Main duties of the job
* You will act as the main point of contact for patients and clinical staff on behalf of the consultant and hospital palliative care team, ensuring that all queries are answered with skill and sensitivity and in a courteous and professional manner.
* Preparing the weekly multi-disciplinary team meetings.
* Attending and recording minutes of team meetings and clinical multi-disciplinary team meetings.
* Typing and dispatch of clinical correspondence within agreed timescales and quality standards.
* Liaise effectively with wards, departments and other clinical staff within the hospital and external healthcare providers.
* Administration and clerical duties including appointment scheduling, answering telephone queries, managing referrals.
* Gather relevant documentation to accompany referrals, clinic outcomes, test results, and discharge summaries.
* Support with ad-hoc administrative duties.
Closing date of applications: 27 January 2025
Interview date: 10 February 2025
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
* Development opportunities, both professional and leadership development.
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
Key Facts:
* We see on average 4810 OP appointments a day.
* We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
* An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
* Our hospitals admit an average of 195 emergency patients daily.
* Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
* We are one of only 7 Trusts nationally with more than 50 operating theatres.
* We carry out more than 140 elective procedures each working day.
* UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Education, training and qualifications
Essential
* GCSE or equivalent qualifications.
* Good supporting statement.
Skills
Essential
* IT skills.
* Ability to work to deadlines and organise workload.
* Teamworking skills.
* Effective communication skills.
Desirable
* Experience with electronic patient records.
* Experience of working in a support secretarial role.
Experience and knowledge
Essential
* Experience working in an administrative/support secretarial role.
* Previous customer care/patient care experience.
Desirable
* An understanding of the 18-week RTT process.
* Experience using a range of IT systems, including NHS systems.
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