Position : Retail and Skincare Expert - Facialist Offer : Full-time Permanent Contract (39 hours/week) with 2 days off. Part-time positions available (24 hours/week minimum) Location : 243 Westbourne Grove, London W11 2SE Working Hours : Monday to Saturday from 10am to 6pm, and Sunday from 11am to 6pm. Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team What we offer : • Monthly commission based on turnover achieved • One weekend off per month (except in December) • Extensive and ongoing training on products and facials • 40% discount on products • 5 sick days per calendar year after your probation period • 28 days holiday inclusive of Bank Holidays • Company pension scheme after qualifying period • An ethical and committed company : We are working towards B-Corp certification in 2024 ✨ Your missions : • Provide a range of luxury facials : Oh My Cream Skincare - Plumping Facial : A complete treatment incorporating facialist techniques, ideal for illuminating, plumping, and smoothing the skin. Dermalogica Proskin : A 100% personalised face care made with ultra-concentrated professional products to solve all your skin problems. Tata Harper : A 100% organic cabin experience. Aromatic and ultra-sensory, Tata Harper treatments replenish and erase the signs of age as well as signs of fatigue. • Personalized customer reception to offer tailored services and create a welcoming atmosphere • Sales advice and development of customer loyalty through attentive and personalized service • Perform skin diagnosis to better understand customer needs and recommend suitable products • Lead masterclasses and in-store events, creating engaging customer experiences • Receive and store restocks (2 deliveries per week) to ensure the store is always well-stocked • Conduct regular inventory checks to maintain product availability and avoid stock shortages • Order supplies (office materials, beauty consumables) to ensure smooth daily operations • Manage logistics for UK orders from our e-shop, including shipments and returns Profile we’re looking for : • Love the world of beauty, especially clean beauty ? That’s already a (huge) plus • Enjoy hands-on work and have a passion for the beauty industry ? • We’re looking for more than just a typical profile—we want a true personality who’s versatile, proactive, and loves challenges • You hold a Beauty Diploma ? • You have significant sales experience and are passionate about customer service ? • Are you detail-oriented, organized, dynamic, and always smiling ? Then you’re the perfect fit for our team