Title: Senior Delivery Support to Senior Leaders - NESO - 12 month FTC
Location: Warwick, GB, CV34 6DA
Division: NESO Markets, SysOps, Major Projects, Resilience
Job Type:
Requisition Number: 64515
Department: Business Services
Job Function: Information Technology
About the Role
National Energy System Operator (NESO) is on a journey towards a sustainable and secure energy future. Together we build on this momentum, advancing the Electricity System Operator’s (ESO) plan for zero carbon operability of the electricity system.
We are seeking a highly organised and proactive Senior Delivery Support to assist multiple senior leaders within our organisation. The ideal candidate will have exceptional administrative skills, the ability to manage multiple priorities, and a keen interest in supporting delivery and strategy development initiatives.
This role can be based from Wokingham or Warwick, and we continue to offer hybrid working from office and home. This is a 12 month FTC as maternity cover.
Key Accountabilities
* Provide comprehensive administrative support to senior leaders, including managing calendars, scheduling meetings, and coordinating travel arrangements.
* Assist in the preparation of reports, presentations, and other documents related to delivery and strategy development.
* Act as a liaison between senior leaders and internal/external stakeholders, ensuring effective communication and follow-up on key actions.
* Support the planning and execution of strategic initiatives, including tracking progress and ensuring alignment with organizational goals.
* Manage and prioritize incoming correspondence, emails, and phone calls, responding on behalf of senior leaders when appropriate.
* Organize and maintain confidential files and records, ensuring accuracy and accessibility.
* Coordinate and support the delivery of key projects, working closely with project teams to ensure timely and successful completion.
* Assist in the development and implementation of strategic plans, providing research and analysis to support decision-making.
* Handle ad-hoc tasks and special projects as assigned by senior leaders.
About You
Qualifications:
* Proven experience in a similar administrative role, preferably supporting senior leaders.
* Strong organisational and time management skills, with the ability to multitask and prioritise effectively.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Ability to work independently and as part of a team, demonstrating a high level of initiative and attention to detail.
* Experience in project management or strategy development is a plus.
* Discretion and confidentiality in handling sensitive information.
Specific Skills in Team Building:
* Proven ability to foster a collaborative and inclusive team environment.
* Strong interpersonal skills to build and maintain relationships with team members at all levels.
* Experience in organising team-building activities and events to enhance team cohesion and morale.
* Ability to identify and address team dynamics and conflicts, promoting a positive and productive work environment.
* Skilled in mentoring and supporting team members to achieve their full potential.
Personal Attributes:
* Proactive and resourceful, with a problem-solving mindset.
* Strong interpersonal skills, with the ability to build and maintain relationships at all levels.
* Adaptable and flexible, with the ability to thrive in a fast-paced environment.
* High level of professionalism and integrity.
About What You'll Get
A competitive salary of £42,000 to £50,000 – dependent on experience and capability.
As well as your base salary, you will be eligible for a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
You will also have access to a comprehensive benefits package tailored to support your well-being and professional success. From a competitive salary to flexible work arrangements, we promote your work-life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.
About Us
Traditionally, Britain’s energy system has been split into two areas – gas and electricity – but to ensure that Britain’s energy system is secure and affordable there needs to be co-ordination across the whole energy system, with one single entity responsible for translating policy into immediate strategy. National Energy System Operator (NESO) will bring unparalleled change.
Forge a path to a sustainable future for everyone.
Your energy, our future, together.
About the National Energy System Operator (NESO)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.
The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.
The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.
The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.
More Information
This role closes on 16/03/2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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