1st Line Network Engineer – Exciting Opportunity in Software-Defined Networking
Must be within commutable distance to Leeds and eligible to live and work in the UK
Position: 1st Line Network Engineer
Location: Leeds
Shift Pattern: 24/7 NOC – 4 days on, 4 days off, 4 nights on, 4 days off
Career Growth: Exceptional opportunities for career progression and professional development
Are you passionate about networking and eager to advance your career in cutting-edge technologies? Work for a leading IT Service provider as a 1st Line Network Engineer, where you'll play a pivotal role in monitoring, supporting, and maintaining network services in a fast-paced, 24/7 Network Operations Center (NOC) environment.
Why Join Us?
* Exposure to Software-Defined Networking (SDN): Learn and work with the latest SDN technologies and gain valuable hands-on experience.
* Career Progression: We’re committed to your growth. Our clear career path will help you advance into 2nd and 3rd line roles, specializing in areas like cloud networking, network security, and software defined networking.
* Continuous Learning: Access to training, certifications, and mentorship programs to enhance your technical expertise and accelerate your professional development.
Your Role:
As a 1st Line Network Engineer, you’ll:
* Monitor and manage network performance to ensure uptime and reliability of network environments
* Troubleshoot and resolve first-line technical issues efficiently.
* Escalate complex issues to higher-tier support teams when necessary.
* Collaborate with other engineers to deploy and support SDN solutions.
* Maintain detailed documentation of incidents and actions taken.
* Provide outstanding support to our clients while working in a 24/7 shift rotation.
What We’re Looking For:
* Eagerness to Learn: You have a passion for networking and a drive to expand your technical skills.
* Team Player: You thrive in a collaborative environment and can communicate effectively with colleagues and clients.
* Technical Aptitude: Basic understanding of networking fundamentals (e.g., TCP/IP, DNS, VPNs) is required; certifications such as CCNA or CompTIA Network+ are a plus.
* Adaptability: Comfortable working in a 24/7 shift pattern and able to handle varying workloads.
* Growth Mindset: You’re ambitious, proactive, and ready to seize opportunities to advance your career.
What We Offer:
* Competitive salary with shift allowances.
* Comprehensive benefits package, including healthcare and pension.
* A supportive and inclusive workplace culture.
* Structured career path with access to certifications and training like CCNA, CCNP, SD-WAN, and cloud technologies.
* Work on innovative projects with cutting-edge networking solutions.
* Career progression into more technical positions or leadership