Sales Office Manager - Doncaster - c.£40k plus bonus
Sales Office Manager, duties:
1. Responsible for the overall coordination and management of the sales and customer services office operations to ensure effectiveness and efficiency by creating a productive and positive work environment.
2. Manage all admin operations, oversee and ensure perfect customer service and sales support, and manage and follow up on account growth plans for existing accounts.
3. Run daily, weekly, and monthly reports as required.
4. Support the onboarding of new employees and provide training, addressing and resolving office-related issues, acting as a liaison between staff and management.
5. Develop, implement, and enforce office policies and procedures.
6. Use a positive and empowering manner to garner the best results from the team.
Sales Office Manager, requirements:
1. Experience of managing a team, ideally an office-based sales and customer services team, with the ability to motivate and support.
2. Excellent communication skills with the ability to identify problems and implement effective solutions.
3. Strong computer skills, fully competent with all relevant software applications (MS Office Word & Excel, Outlook etc.).
4. Ideally experience with Helpscout and Pipedrive systems - although this is not essential.
5. A team player, enthusiastic, motivated, and instills a positive attitude in others.
6. 100% commitment, 100% of the time; prepared to go the extra mile to achieve results.
Sales Office Manager, company:
A growing local manufacturer, focused on delivering the best product and technical packages to customers in a range of sectors. They believe that providing the best customer service alongside consistent and high-quality marketing is the best way to ensure long-term maximum sales and continuing their steady growth.
Benefits of the Sales Office Manager role:
1. Salary of c.£40k plus company profit share bonus paid quarterly.
2. Hours: 36 hours per week (8am to 5pm Mon to Thurs - finishing at 3pm on Fridays, 40 mins for lunch).
3. Holidays: 25 plus stats (usually 8).
4. The future: Solid and growing, full order book, longevity and stability.
5. Environment: A family-owned business, employee-first approach.
Travail Employment Group is operating as an Employment Agency.
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