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Client:
Essex County Council
Location:
Colchester, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0070a461f8c3
Job Views:
3
Posted:
30.03.2025
Expiry Date:
14.05.2025
Job Description:
Permanent, Full Time
£23,344 per annum
Location: Colchester
This role works as part of a team to deliver effective administrative support in respect of Stats enquiries within Essex Highways.
Excellent customer, communication and interpersonal skills are essential to ensure high levels of customer service. An ability to accurately input and translate data is key to success.
You will be required to work on-site 1 day per week at the Ardleigh Depot, Harwich Road, Colchester CO7 7LT.
Essex Highways is responsible for managing and maintaining one of the largest highway networks in the country: 5,000 miles of roads and around 5,000 miles of footways.
Accountabilities:
* Deliver high quality, efficient and effective administrative services across the function.
* Provide a clear, concise and timely service to customers.
* Consistently and accurately work within processes, sharing knowledge and suggesting areas of potential improvement.
* Maintain confidential records in line with Essex County Council/Essex Highways policies and procedures.
* Deal with correspondence for the team or service in a timely, consistent and professional manner.
* Input and interpret a range of data, producing reports and information, highlighting issues of concern as necessary.
* Define specific individual and shared targets and objectives annually within the performance management framework.
The Experience You Will Bring:
* Educated to RQF level 2 (GCSE) or equivalent by experience.
* Proven ability to use computerised systems with a high level of speed and accuracy, with experience of MS Office suite of programmes (use of databases would be an advantage).
* Experience of inputting and translating data sets, delivering information and reports.
* Ability to communicate in a manner which is easily understood and tailored to meet a wide range of audiences.
* Experience of managing electronic or hard copy filing systems, with access to sensitive and/or personal information.
* Ability to identify new ways of working, responsive to change and able to adopt and promote this among colleagues.
Why Essex?
As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.
Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.
We’re also committed to interview all veterans and care leavers who meet the minimum requirements of the role for which they are applying.
At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
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