Retail Manager - Mobility and Aged Care Products
Retail Manager (Blackburn) - Mobility & Aged Care Products
The mobility sector is growing quickly as the NDIS increases its support for those with disabilities and baby boomers enter their senior years. The Mobility Store seeks an experienced person who has a genuine interest in people, is a team player and exhibits leadership qualities.
We are seeking a Retail Manager to join our team and together take our Victorian business to the next level. The successful applicant will receive a comprehensive induction including training in retail sales and in-depth product knowledge training of our range of assistive technology and mobility equipment. Ideally, you will have prior experience with assistive technology and retail management experience.
The successful applicant will have a caring and empathetic nature, be an encouraging team leader, and enjoy giving exemplary customer service. You will be a key member of an energetic team, focused on innovation and introducing new levels of service to clients and health professionals.
This role is site-based in Blackburn, working alongside a small but dedicated team of sales, delivery, and service staff. Collaborating closely with health care professionals and care organisations, the Retail Manager will also provide exceptional customer service experiences.
This is an opportunity to shape and create something special and be well-rewarded for achieving success. It may appeal to existing managers or those who are keen to take a step into a management role with our support and encouragement.
Our business environment is supportive and collaborative, always welcoming and embracing input and ideas from everyone involved in The Mobility Store.
The position is full-time, encompassing 5 days per week/38 hours which will include some agreed Saturdays.
The attributes we are looking for include:
* Experience in the assistive technology industry
* Experience in retail or customer service
* Ability to lead and coach a team
* Excellent listening & problem-solving skills
* Cheerful, empathetic & engaging with excellent interpersonal skills
* Good standard of computer skills and literacy
* Demonstrated high level of organisational skills
* Excellent spoken and written English skills and a great communicator
* Good level of physical fitness
Your duties will include:
* Managing the day-to-day showroom store processes
* Working closely with the Melbourne team to ensure the smooth and successful day-to-day operation of the showroom
* Customer service outcomes and day-to-day sales
* Cultivate and build relationships with various allied health professionals
* Assisting clients and healthcare professionals in product selection
* Reporting to the Victorian Business Manager and National Business Manager.
Experience in Retail Management and/or assistive technology and aged care/disability sector will be highly beneficial to your application.
The position is based at our Melbourne branch located in Blackburn.
We offer an attractive salary and significant performance-based rewards to recognise your success and achievements. Salary is to be negotiated with the successful applicant based on experience and suitability for the position. The successful applicant will also benefit from our supportive and inclusive working environment, employee discounts, ongoing training, free flu vaccinations annually and an attractive salary base including entitlements.
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