The Operations Manager oversees the day-to-day operations, maintenance, and safety of a company's facilities. This role ensures that all physical assets are maintained to high standards, enabling efficient business operations and a safe working environment. The Operations Manager develops and implements policies, manages teams, coordinates with vendors, and ensures compliance with regulations., 1. Facility Maintenance & Operations
* Oversee the operation, maintenance, and repair of all building systems, including HVAC, electrical, plumbing, and mechanical systems.
* Develop and implement preventive maintenance programs to minimize downtime and extend asset life.
* Coordinate inspections and ensure timely repairs for facility-related issues.
2. Team Leadership & Vendor Management
* Lead, train, and supervise the facilities team, including technicians, custodians, and office staff
* Source and manage relationships with third-party vendors and contractors for maintenance, cleaning, and security services.
* Ensure vendor contracts are executed within budget and meet performance standards.
3. Budget & Resource Management
* Develop, manage, and track the facilities budget, including maintenance expenses, utilities, and capital projects.
* Identify cost-saving opportunities and recommend improvements to operations and efficiency.
4. Safety & Compliance
* Ensure facilities comply with all local and government regulations, including health, safety, fire, and environmental standards.
* Implement workplace safety policies, coordinate emergency preparedness, and oversee facility security measures.
* Conduct regular risk assessments and resolve safety hazards promptly.
* A knowledge of Health & Safety requirements.
5. Project Management
* Oversee facility-related projects, including renovations, space planning, and upgrades.
* Develop timelines, manage project budgets, and ensure completion within scope and deadlines.
6. Utilities & Sustainability
* Monitor and optimize energy and water usage to reduce utility costs.
* Develop strategies for sustainability initiatives, including waste management, recycling, and energy efficiency projects.
Education: A degree in Facilities Management, Business Administration, Engineering, or a related field preferred.
* Experience: Minimum 5 years of experience in facilities management, operations, or maintenance, including supervisory experience.
* Technical Skills: Proficiency in facilities management software, understanding of HVAC, plumbing, and electrical systems.
Understanding of asset management principals and maintenance techniques.
* Leadership Skills: Strong team management and communication skills to lead and motivate staff. A pro-active attitude.
* Problem-Solving: Excellent organizational and troubleshooting abilities to handle facility emergencies and operational challenges.
* Certifications: Facilities Management Professional (FMP), Certified Facility Manager (CFM)
8. Key Competencies:
* Strong attention to detail and ability to manage multiple priorities.
* Proactive and results-driven approach to operations and maintenance.
* Ability to analyse data and implement process improvements.
* Strong interpersonal and negotiation skills when dealing with vendors and stakeholders.
* A commitment to continuing professional development.
9. Working Conditions:
* May involve travel between sites if managing multiple locations.
* Ability to work outside regular hours to respond to emergencies.
* Physically able to inspect facilities, including climbing ladders and lifting moderate loads.
* To maintain a driving licence to always remain mobile. Full/Clean UK driving Licence Required
* This list is not exhaustive, and you may be asked to perform other duties within the scope of the contract.
Salary and Benefits: Competitive salary based on experience