Job summary An opportunity has arisen to join the expanding Community Dental Service, Health Inclusion Dental Service. The post holder will work part of a clinical team with individual responsibility for providing key administrative and coordinating duties to the Dental Health Inclusion clinics. We are looking for a dynamic, inspiring and dedicated person to bring enthusiasm and innovation, we are looking for an individual with plenty of drive and vision, someone who will really make a difference to the Cardiff and Vale population. This role would suit applicants that want to make a difference to those experiencing the most health inequalities. The post Holder will support a clinical team to provide dental care to people experiencing homelessness, substance misuse, asylum seekers, prison leavers, sex workers and traveller communities including special care patients with conditions including learning disabilities, physical impairment including obesity, mental health, medically-compromising conditions, and those with social barriers. Excellent communication and organisational skills are required along with a flexible approach towards work. Main duties of the job To provide a full range of comprehensive administrative support to the Community Dental Service(CDS) in support of the effective delivery of dental care to patients with complex conditions. The role involves being an integral member of the CDS team working under direction from the Community Dental Nurse Manager. The clinical coordinator liaises closely with patients, with complex medical and social histories, clinicians and other health care professionals to provide an efficient administrative service along with supporting the new Health Inclusion Service with in the CDS. The role will involve communication with patients, carers, the wider MDT and other specialist services to allow the dental team to deliver well-coordinated dental care to those with complex needs. This will be done in a professional and sensitive manner and maintain confidentiality at all times. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About us Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support. Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future. Date posted 10 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum, pro rata Contract Permanent Working pattern Part-time Reference number 001-AC032-0325 Job locations Butetown Health Centre Plas Iona Butetown Cardiff CF10 5HW Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Essential NVQ 3 or equivalent qualifications/experience Good standard of general education with a minimum of 4 GCSEs including Maths and English Desirable Additional word processing/computer qualifications Experience Essential Previous experience in health care setting, Working in a clinical administrative position, Working as a team Desirable Experience of working in the NHS, Experience of working with vulnerable patient groups Skills Essential Accurate and efficient typing skills, Excellent computer skills using Word, Excel, PowerPoint, Outlook etc., Excellent organisational and communication skills, Prioritise and manage own workload, Can work on own initiative, Ability to set up administrative systems, Ability to use computerised databases, Good telephone manner Desirable Basic knowledge of Dental terminology Special Knowledge Essential Ability to work as part of a team in an extremely busy environment Desirable Knowledge of Patient management system. Use of Oracle Personal Qualities Essential Reliable, pleasant personality, Committed to providing a quality service, Conscientious, Flexible regarding role and working hours, sympathetic manner Desirable Awareness of the importance of confidentiality Person Specification Qualifications Essential NVQ 3 or equivalent qualifications/experience Good standard of general education with a minimum of 4 GCSEs including Maths and English Desirable Additional word processing/computer qualifications Experience Essential Previous experience in health care setting, Working in a clinical administrative position, Working as a team Desirable Experience of working in the NHS, Experience of working with vulnerable patient groups Skills Essential Accurate and efficient typing skills, Excellent computer skills using Word, Excel, PowerPoint, Outlook etc., Excellent organisational and communication skills, Prioritise and manage own workload, Can work on own initiative, Ability to set up administrative systems, Ability to use computerised databases, Good telephone manner Desirable Basic knowledge of Dental terminology Special Knowledge Essential Ability to work as part of a team in an extremely busy environment Desirable Knowledge of Patient management system. Use of Oracle Personal Qualities Essential Reliable, pleasant personality, Committed to providing a quality service, Conscientious, Flexible regarding role and working hours, sympathetic manner Desirable Awareness of the importance of confidentiality Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cardiff and Vale University Health Board Address Butetown Health Centre Plas Iona Butetown Cardiff CF10 5HW Employer's website https://cavuhb.nhs.wales/ (Opens in a new tab)