Job summary Modality LLP is a large-scale provider of NHS Outpatient Services, renowned for its innovative approach to delivering efficient pathways for patients requiring specialist care, leading to high quality patient outcomes. We work in partnership with a number of hospitals across the country to collaboratively redesign outpatient services with more care being delivered in community settings. We are looking for administrative team leader who can oversee the day-to-day administrative delivery of a portfolio of NHS/private services. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence. This job is suitable for individuals have a passion for working in an agile manner ensuring a high-quality service is provided. The postholder(s) will be committed to undertake any other duties commensurate with the role, within the bounds of their own competence. As an employee with us you can benefit from Enrolment to the NHS pension scheme Annual leave minimum 27 days, plus 8 days bank holiday pro rata Employee discounts and benefits scheme Employee assistance programme (EAP) Education and career pathways Enhanced Family friendly policies Flexible working Wellbeing support and initiative Main duties of the job The administrative team leader role will support the day-to-day administrative management of a portfolio of community outpatient services by ensuring that the administrative workload of services is planned and delegated effectively across the team and by working in partnership with Service Clinical Leads and the Head of Operations to plan service capacity against patient demand. About us Modality LLP is a provider of NHS community outpatient services within a number of regions across the UK. Our service offer and expertise include: Over 15 years of experience of delivering community outpatient services Contracts with ICBs and hospital providers A diverse clinical workforce of consultants, GPs with extended roles, specialist nurses and allied health professionals Delivery of over 120,000 patient consultations per year Delivery of 1st consultations within a maximum of 4 weeks from referral from a choice of community locations, 7 days per week Modality LLP is an Equal Opportunities Employer and is committed to ensuring equal employment opportunities for all our potential applicants in line with the Equality Act, 2010. Date posted 18 February 2025 Pay scheme Other Salary £25,500 to £30,000 a year £25,500 - £30,000 per annum WTE Contract Permanent Working pattern Full-time, Flexible working Reference number E0363-25-0007 Job locations Lyndon House 65 Hagley Road Edgbaston Birmingham B16 8PE Job description Job responsibilities Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role. You will love this job if you have a passion for patient care and for developing and delivering new and innovative patient pathways If you feel this is the ideal career and looking for a daily challenge, we welcome an application for you to join our growing team of likeminded people. Please note Modality LLP reserves the right to close this vacancy at any time during the advertising period. Pre-employment Vaccinations As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement. Right to work checks All applicants invited for interview will need to prove their right to work in the UK at the interview stage References References must be secured prior to beginning employment, one must be your current or most recent employer. Employment history You must notify us of any employment gaps of 6 weeks or more. Job description Job responsibilities Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role. You will love this job if you have a passion for patient care and for developing and delivering new and innovative patient pathways If you feel this is the ideal career and looking for a daily challenge, we welcome an application for you to join our growing team of likeminded people. Please note Modality LLP reserves the right to close this vacancy at any time during the advertising period. Pre-employment Vaccinations As part of recruitment to the Modality Partnership, we will be checking the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence of this where there is a mandatory requirement. Right to work checks All applicants invited for interview will need to prove their right to work in the UK at the interview stage References References must be secured prior to beginning employment, one must be your current or most recent employer. Employment history You must notify us of any employment gaps of 6 weeks or more. Person Specification Knowledge, Training & Experience Essential Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area. Knowledge of administrative procedures, project management or information analysis. Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area. Knowledge of administrative procedures, project management or information analysis. Working in a Project support role. Basic knowledge of project principles Previously worked in similar position within the public sector. ECDL. MS Word/Outlook/Excel and other software packages. Excellent organisational skills. Ability to produce error free and well-presented reports demonstrating a high level of accuracy. Tactful and diplomatic. Able to use initiative to solve day to day problems that may arise within area of work. Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills. Desirable Ability to pull together comprehensive draft reports, data and letters Negotiating, networking and persuasive skills. Working in a Project support role. Previously worked in similar position within the public sector. Qualifications Essential Evidence of professional development. Desirable RSA word processing/typing. Skills Essential Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills. Problem solving skills and ability to respond to sudden unexpected demands. Skills for supporting project management. Diary Management. Skills for managing aspects of projects ensuring they meet financial targets. Skills for manipulating information. Advanced keyboard skills, use of a range of software. Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales. Desirable Negotiating, networking and persuasive skills. Excellent time management skills with the ability to re-prioritise. Person Specification Knowledge, Training & Experience Essential Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area. Knowledge of administrative procedures, project management or information analysis. Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area. Knowledge of administrative procedures, project management or information analysis. Working in a Project support role. Basic knowledge of project principles Previously worked in similar position within the public sector. ECDL. MS Word/Outlook/Excel and other software packages. Excellent organisational skills. Ability to produce error free and well-presented reports demonstrating a high level of accuracy. Tactful and diplomatic. Able to use initiative to solve day to day problems that may arise within area of work. Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills. Desirable Ability to pull together comprehensive draft reports, data and letters Negotiating, networking and persuasive skills. Working in a Project support role. Previously worked in similar position within the public sector. Qualifications Essential Evidence of professional development. Desirable RSA word processing/typing. Skills Essential Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills. Problem solving skills and ability to respond to sudden unexpected demands. Skills for supporting project management. Diary Management. Skills for managing aspects of projects ensuring they meet financial targets. Skills for manipulating information. Advanced keyboard skills, use of a range of software. Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales. Desirable Negotiating, networking and persuasive skills. Excellent time management skills with the ability to re-prioritise. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Modality LLP Address Lyndon House 65 Hagley Road Edgbaston Birmingham B16 8PE Employer's website https://www.modalitycommunityservices.com/ (Opens in a new tab)