Want to deliver tech with purpose, with people who care?
Join us in our mission to create solutions that help keep children safe online.
Who we are?
Headquartered in Perth, Australia, with offices globally including in Leeds, UK, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose-driven business, operating under the ‘Linewize’ brand in North America and Asia Pacific, the ‘Smoothwall’ brand in the UK, and the ‘Qoria’ brand in EMEA. Our solutions are utilised by schools, school districts, and parental communities to protect children from seeing harmful content online, identify children at risk based on their digital behaviours and ensure teachers maintain focus and safe learning in the digital classroom. 30k schools and 7 million parents depend on our solutions to keep 25 million children safe in 180 countries around the world.
What's the opportunity?
The Global Site Reliability Engineering (SRE) Manager is a key role that's responsible for our global SRE team, and SRE as a practice. Qoria is establishing an SRE presence in the UK, and this is a rare opportunity for an experienced Engineering Manager to grow SRE with autonomy in a rapidly expanding technology organisation.
Our products support 7 million parents and 30,000 schools in their efforts to keep 25 million children safe. Underpinning this, our systems serve millions of requests/minute and ingest many TBs of data/day. The global SRE team operates this landscape with best-in-class availability, and a service-level that exceeds customer expectations.
Here's how you'll do it:
* Manage, mentor and grow a global team of Site Reliability Engineers
* Shape and execute the SRE strategy, evolving the capability globally to serve our customers
* Deliver projects with a focus on automation, toil reduction, self-service, and education
* Own and improve the end-to-end reliability and availability of key products and services, building automation to prevent or mitigate problem recurrence
* Manage and participate in follow-the-sun on-call rotations across continents, and the retrospective incident management process
* Foster a culture of collaboration within SRE, the broader engineering organisation and adjacent functions (eg customer support)
* Evolve the engineering platform for Qoria engineers by applying product management principles
What will you bring?
Minimum qualifications:
* A bachelor's degree in Computer Science or a related discipline
* 3+ years of experience leading and managing teams (distributed teams a bonus)
* 2+ years of experience designing, analysing, and troubleshooting distributed systems
* A background in Site Reliability Engineering
* Strong cloud hosting knowledge (GCP preferred)
Preferred qualifications:
* Experience with Kubernetes and serverless
* Infrastructure as code (Terraform preferred)
Why choose Smoothwall by Qoria:
In this role, you can expect:
* Employee Share Scheme
* Tech Allowance
* Learning Allowance...and much more!
More importantly, you will:
* Make a Meaningful Impact
As part of the Engineering department, your contributions are significant. Your expertise, insights, and creativity will help ensure children remain safe online. It’s rewarding to make a positive difference.
* Work with a Supportive Team
Our Engineering teams are not just talented; they are incredibly supportive. We all take full responsibility for our work from start to finish and genuinely value collaboration and collective success.
* Engage in Passionate Work
You’ll tackle technology and data scaling challenges for a diverse global clientele. This role provides exposure to cutting-edge technologies and processes within a dynamic and nurturing learning environment.
* Shape Your Own Career
This position is rich with opportunities to enhance your skills and advance your career. You’ll have the chance to attend local software conferences, with costs covered by us. By taking initiative and driving progress, you’ll pave the way for a remarkable career journey.
Sound like you? We’d love to hear from you.
At this stage, we are only accepting applications from those with full working rights in the UK.
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