Contents Location About the job Benefits Things you need to know Apply and further information Location Newport, South East England, PO30 5RS About the job Job summary Please see job description Job description The OSG role does not attract Sponsorship via the Skilled Worker visa/Tier 2 (general) work visa. Travel to Work Some prison establishments are situated in rural locations with limited public transport options, therefore a driving licence and own transport is beneficial but is not an essential requirement of the role (unless specified). Please note that shift start and finish times are fixed and it is your responsibility to get to and from your place of work on time for the start of your shift. Please carefully consider the location of this vacancy and your transport options. Accommodation is not provided. An extraordinary job. Done by someone like you. As part of our prison support team, your work will be varied and help to keep the prison moving. This is an active role where you will be doing a range of physical tasks. These can include lifting and carrying, plus long periods of standing and walking. There will also be periods of lone working whilst undertaking tasks on both day and night shifts. You will not always be in contact with prisoners, it depends on the prison you work in. You will have full training and a supportive team by your side. Life as an OSG Your job can include: Gate duties ensuring the secure entry and exit of staff, visitors, vehicles. carrying out searches of staff, prisoners, visitors and vehicles walking around the prison site to escort vehicles and contractors issuing and collecting staff keys and radios walking around the prison site patrolling and searching perimeter fence areas Control room operating the prison radio system monitoring CCTV, ensuring all suspicious activities are reported. Visits welcoming visitors on their arrival escorting them if needed Correspondence monitoring and logging mail coming into the prison reporting any contraband items, preserving evidence where needed Night duties ensuring cell doors are locked and all prisoners are safely accounted for. Reception photographing prisoners processing prisoners property and parcels coming into the prison. Prisoner supervision sometimes supervising prisoners exchanging clothing and property helping prison officers escort prisoners around the prison Food delivery walking around the prison delivering and collecting food trollies, or sometimes using an electric tug vehicle Driving duties transporting prisoners and their escorts to their destination collecting mail from the local sorting office, which may involve lifting heavy sacks. Phone calls monitoring the prisons Personal Identification Number (PIN) phone system maintaining the log of PIN phone requests from prisoners completing relevant records Procedures and protocol understanding and conforming to national and local policies, responding appropriately to incidents and emergencies You do not need any qualifications to do this job. Helping to keep a prison running smoothly and safely requires good judgement, common sense, responsibility and, above all teamwork. National - £27,840 The salary figures quoted are for a 37-hour working week inclusive of 20% unsocial hours working allowance which is included in the salary to reflect the requirement to work nights, evening, and weekend shifts. In addition to your base pay, you will receive: annual leave is 25 days on appointment and will increase to 30 days after 10 years service (calculated on a pro-rata basis) 9 days bank, public and privilege holidays access to a paid Level 2 apprenticeship in customer service access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme. Hours You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern (these days are added to your holiday allowance) The frequency of night shifts will vary for each Establishment and can be discussed at interview. For an example of the shift times that you could be working please visit our website How to apply Stage 1 Tell us about yourself Click apply and fill in your personal details on our application form Take a short online test When you apply, you will receive an email with detailed instructions on how to take our online test. This is a behaviour-based assessment that assesses whether you have the right natural strengths and behavioural preferences to become an Operational Support Grade. You will complete a series of mini tasks that are designed to elicit your natural behavioural preferences (e.g., how you naturally tend to make decisions). Whilst the tasks themselves arent set in the context of the role; they are designed to observe the behaviours that are most important for the role. This will take around 40 minutes to complete, but there is no time limit. You dont need to be a gamer to do well on this test. Were just looking for your natural ability to succeed in the role. Stage 2 If you pass the test, well invite you for an interview. Before you take the test, you will have the opportunity to practice and prepare for the real test. You will receive information and a link to access this and the actual test once you apply. The interview will be of a blended nature consisting of behaviours and experience. It will provide the ideal opportunity to tell us more about yourself, your work history, or personal experiences, so we can get to know you better and assess how you will be suited to prison work. Your Strengths will also be assessed at interview, but these are not shared in advance. For more information please visit our website Job offers: merit vacancy. This is a merit job vacancy. If you are successful at the interview, you will be added to a merit list based on your score. When all applicants have completed the assessment, the prison will make job offers to those with the highest scores first when positions become available. You can stay on the merit list for 12 months. After this, you will need to apply again. If your application is unsuccessful at the sift/Interview stage, a six-month waiting period will be applied during which time you will not be allowed to submit any further applications for Operational Support Grade positions. The jobholder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh. Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order To Shared Service Connected Ltd (0845 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiriesgov.sscl.com ); To Ministry of Justice Resourcing ( resourcing-servicesjustice.gov.uk ). To the Civil Service Commission (details available here ) Reasonable Adjustment Support As a Disability Confident employer, the MoJ is committed to ensuring that everyone can demonstrate their skills, talent, and abilities. Offering reasonable adjustment support to candidates when they apply for one of our jobs is just one way we do this. Before completing online tests or attending an interview, it is essential to arrange reasonable adjustment support. Due to practical and logistical constraints, our assessors cannot accommodate requests on the day. Therefore, we kindly request that you let us know in plenty of time if adjustments are required. This will help ensure the right support is in place for you when you need it. Applying for reasonable adjustment support has been made simple. Just select yes in the application form when it asks if you think you might need it. Diversity & Inclusion The Civil Service is committed to attract, retain, and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. Person specification Please see job description Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Managing a Quality Service Benefits Alongside your salary of £27,840, HM Prison & Probation Service contributes £8,065 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Additional Details Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJs terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the HMPPS Flexible Working policy. If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment. Please note that whilst tattoos are permitted, including those that are visible, they must not be deemed as offensive, discriminatory, violent or intimidating in any way. Facial tattoos are generally not acceptable, except where this is for cultural, religious, or medical reasons. Benefits Annual Leave The holiday year runs from 1 March. If you work a nonstandard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. Bank, Public and Privilege Holidays You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment. Pension The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. Work Life Balance HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ. Season Ticket Advance After two months service, you will be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work Childcare Vouchers For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. Training HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts All staff receive security and diversity training and an individual induction programme into their new roles Eligibility All candidates are subject to security and identity checks prior to taking up post. All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS. All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist. Interview dates: To Be Confirmed Closing Date: 14th November 2024, 23:55 hours. Contact Information We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage. Supporting document 1 Band-2-SSO-Operational-Support-Grade-General-JD010-v9.0.pdf 185KB Success Profiles Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance. We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage. Application form stage assessments Use of Artificial Intelligence (AI) You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. Interview stage assessments There is 1 interview stage for this vacancy. Behaviours Communicating and Influencing Managing a Quality Service Strengths may also be assessed at interview but these are not shared in advance. A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit : https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. This job is broadly open to the following groups: · UK nationals · nationals of the Republic of Ireland · nationals of Commonwealth countries who have the right to work in the UK · nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families · nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) · individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 · Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours. If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting-enquiriesgov.sscl.com. Please quote the job reference 481 Feedback will only be provided if you attend an interview or assessment. Security People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : If you require any assistance please call 0845 241 5358 (Monday to Friday 8am-6pm) or e-mail MoJ-recruitment-vetting-enquiriesgov.sscl.com Please quote the job reference 841 Email : Moj-recruitment-vetting-enquiriesgov.sscl.com Telephone : 0845 241 5358 Recruitment team Email : Moj-recruitment-vetting-enquiriesgov.sscl.com Further information Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiriesgov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints https://justicejobs.avature.net/careers/JobDetail/481 Apply at advertiser's site Share this page Print Email Facebook Twitter LinkedIn GMail