Brief Description
Route Services is a division of Network Rail that provides the Routes with services so they can help Network Rail deliver a better railway for a better Britain. We support the Routes with a myriad of services and supplies they need to maintain and operate the railway. See the diagram for a breakdown of our services. To learn more, please to watch our video.
This role sits within Supply Chain Operations (SCO), an area of the business which supplies and delivers the logistics, materials, components, rail and road fleet that enable the maintenance and renewal of the railway.
SCO keeps the materials, machinery and components required by its customers moving – making sure they are on-site when needed so work can go ahead as planned and on schedule.
About the role (External)
In this role, you’ll take the lead on driving commercial success, overseeing contract and delivery initiatives that directly support our business goals. You’ll collaborate closely with stakeholders and foster strong, strategic relationships with key customers. Additionally, you’ll play a vital role in maximising value by shaping and executing innovative supplier strategies, all while building and nurturing impactful partnerships with our key suppliers to Network Rail.
Key accountabilities include:
·Lead the management of commercial and delivery activity within a given category, product and/or service.
·Lead and inspire a team to drive the development, efficiency and effectiveness of individuals and the team as a whole.
·Lead the development of any customer relationships for which the team is responsible.Work collaboratively to develop and implement innovative strategies which meet business requirements, maximising benefits and efficiency opportunities and minimising risk.
·Lead the development of robust business-wide demand and prioritised opportunity forecasts for category spend. Maximise commercial advantage for the company by promoting cross-functional decision making and total cost of ownership principles, and monitor compliance to category objectives.
·Lead the communication of scope and benefits of strategies to senior, cross functional customers and stakeholders to gain their endorsement. Own demand data and regularly communicate requirements to the supply market
·Sponsor the delivery of all sourcing and post contract management activities to meet the needs of the category strategy, customers and stakeholders, integrating safety and sustainability throughout the process. Maintain ownership of required outputs and benefits.
·Lead the management of physical supply chain and logistics activities required to meet the needs of the customer.
·Monitor and manage performance against defined measures in order to continuously improve and develop the relevant category strategy, products and services
·Lead the development of a range of complex strategic suppliers and manage relationships to deliver business benefit and performance optimisation from both supplier and Network Rail perspectives.
·Manage and comply with company procedures to provide appropriate resources, communication strategies, training and competencies, and evaluate fitness of staff to safely deliver their accountabilities.
The ideal candidate will demonstrate the following:
Essential criteria
·Strategic outlook, including the ability to drive delivery of strategic objectives.
·Understanding and application of best practice supply chain management within relevant market.
·Proven track record of benefits delivery (financial and non-financial).
·Highly skilled senior relationship manager experienced in managing end-to-end client, customer and supplier relationships.
·Proven ability to lead and manage teams.
·Advanced influencing and negotiation skills to develop mutually beneficial relationships.
·Executive level stakeholder relationship management capability.
·Educated to degree level or equivalent professional education, or experience.
·Experienced in managing cross functional teams.
Desirable criteria
·To be an acknowledged market, technology and category subject matter expert.
·Proven commercial track record in capital intensive, asset rich industries.
·Actively participation in relevant industry bodies.
·Subject matter expertise for the given supply market.