What you will do in your working day
Main Duties:
* To maintain and update the Customer Relationship Management (CRM) system and any other internal management information systems
* To organise bookings for commercial, apprenticeship and Skills bootcamp courses ensuring they are fully booked to make viable, booking and liaising with external trainers and internally with student records and finance
* To monitor and log information on the apprenticeship CRM systems
* To monitor and process all outgoing post, ensuring quick distribution, dealing personally with correspondence when required
* To word process correspondence and confidential material including letters, emails, reports and other items as required
* To arrange meetings, produce agendas, reserve rooms and order refreshments for such meetings
* To undertake general office duties such as photocopying, filing, file preparation and maintenance
* To receive incoming telephone calls and ensure all calls are handled efficiently and effectively
General Duties:
* To provide administrative support across the training centre at certain times including signing in duties
* To participate in onboarding duties when necessary
* To comply with all relevant Health & Safety Regulations and assist the training centre in the implementation of its own Health & Safety Policy
* To comply with and actively promote the training centres Equal Opportunities and Safeguarding policies
* To carry out all other duties as may be reasonably required by your line manager, or other relevant senior colleagues by agreement
The training you will be getting
Business Administrator level 3 apprenticeship.
This Apprenticeship is completed within the workplace. You will be assessed through written work and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.
What to expect at the end of your apprenticeship
Opportunities to apply for future roles in the business.