Location Swindon, GB Department Name Wales & Western Region About Network Rail Join Network Rail - Where People and Connections Matter. If you're ready to make a real difference, we'd love to hear from you Brief Description Manage train services on the network to meet the agreed train plan both during normal operation and disruptive events. Deliver Network Rail targets and Train Operator franchise, PPM and other customer targets. Lead and manage the performance of the daily train plan and take early action to minimise customer disruption so rolling stock and train crew resources are effectively managed. Communicate effectively regarding train performance and train regulation, within control, with signallers and relevant Train Operators. Define and implement service recovery arrangements. About the role (External) Key Accountabilities 1. Work during both normal train running and disruptive events, to deliver the optimum service that meets the differing needs of the rail industry and passengers. 2. Manage the safe and efficient running of trains over the Route infrastructure. 3. Make pro-active train regulating decisions using control systems and interpreting incoming information to identify potential disruption and initiate early action to minimise train delays, communicating with signallers and train operators as necessary. 4. Work closely with the Incident Controller to manage train service delivery during times of perturbation, being the key liaison with representatives of train operators whose services run in the route and other control centres. 5. Develop and specify during times of disruption, service recovery plans, including discussion with train operator staff regarding resourcing of the plan. 6. Maintain a daily log of all train running information and events, using the available systems in accordance with the relevant company standards and instructions. 7. Undertake planning of VSTP train movements to a time horizon of 48 hours and compile a library of regularly used timetable slots to deliver consistency. 8. Identify regular and frequent requests for short-term movements to the Train Planning Manager to be introduced into the permanent timetable. Job Skills, Experience and Qualifications Essential Knowledge and demonstrable experience of operating procedures, rules and regulations Operational experience within a control environment or operations role Understanding of the Route timetable Knowledge of Train Operating Companies organisational structure and routes Good geographical knowledge of applicable Route Demonstrable skill in the use of Microsoft Office package and Control specific software Good team working skills and ability to make objective decisions Able to influence others and work under pressure General understanding of commercial/ business picture within Network Rail and TOC’s Knowledge of Train Service Recovery Plans Desirable Working knowledge of the NRN system and its correct use Geographical knowledge of adjoining Routes Salary: £ 63562 per annum Closing date : 7th January 2025 - Late applications will not be accepted. There are 2 positions available You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please email WesternResourcingnetworkrail.co.uk. Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer. We positively embrace flexible working recognising that employees may wish to balance work and family/home life. In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours. At Network Rail we promote a diverse and inclusive organisation. We are working in conjunction with the Cultural Fusion team to support black, Asian and minority ethnic colleagues. If you would like support with your application or interview please contact Wales&WesternCulturalFusionnetworkrail.co.uk