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Reception and Members Team Leader, West Midlands
Client: Progressis
Location: West Midlands, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: a6e6aaedc084
Job Views: 7
Posted: 02.03.2025
Expiry Date: 16.04.2025
Job Description:
The Role: This is a very exciting and innovative role working as a Members Team Leader for a local reputable business. The shift pattern would be 10:30-6:30 and 9:00-5:00 with 2 weekend shifts a month and flexibility for events hosted as well. This role is offering up to £27k a year, full time, permanent, and fully office-based near Birmingham City Centre.
The Responsibilities: You would oversee the day-to-day operations for the Welcome Desk, including handling enquiries, bookings, memberships, and enquiries. You would train and supervise the Welcome Desk team as well as get involved yourself. You will ensure all new members are seamlessly integrated into the club. You would also manage the rota, sickness, and absences and be the first point of contact when issues arise.
Experience: For this role, you will need to be a great all-round communicator, have experience in a premier customer service and sales environment, and experience leading or supporting a team is ideal.
If you have any queries about the role, contact Katie on 0121_633_4443. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all records of your data. Katie Bard is acting as an employment agency.
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