Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Multi-Trade Operative Manchester – Covering the North West £33,702 - £35,476 per year 40 hours per week, Monday to Friday, 8:00am – 16:30pm We have an exciting opportunity for a Multi-Trade Operative to join our Voids team based in Manchester. This role involves carrying out repairs to void properties across the Northwest. You may also be asked to cover the responsive team and carry out work in tenanted properties from time to time. The work will encompass all aspects of general building repairs and maintenance, including plumbing, plastering, mechanism replacements, glazing, and UPVC window and door repairs. Occasionally, you may be required to work away from home. In such cases, a hotel will be provided along with dinner and breakfast. You will also be provided with a company van, power tools, and any necessary training. The role of Multi-Trade Operative will include: Attending void properties to carry out construction, fault fixing and maintenance duties Ensure tools and equipment are maintained in good condition, restocking them as needed Respond positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed Providing accurate and timely information on the progress of works that is easily understood by the customer Participate in the Out of Hours rota, approximately one week every eight weeks Skills and experiences: To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). If you have a lower-level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application Awareness of health and safety regulations and working legislation Skills in some of the following disciplines – Plumbing or Plastering is essential, Carpentry, Joinery, Kitchen and Bathroom installations, wall tiling, vinyl floors, UPVC door and window fitting Working experience of analysing and diagnosing problems and implementing effective solutions This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted. About us Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 24 days annual leave plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues £33,702 per annum (rising to £35,476 per annum after 12 months, subject to satisfactory performance) For more information please click here View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 13 January 2025 Before you apply, please ensure you have an updated copy of your CV. If you're unsure about any details or have questions about the role, our fantastic talent team will be happy to help you – propertyservices.recsanctuary.co.uk We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it’s like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.