This is an exciting opportunity to join a market leader in the manufacture of professional coffee machines as a Field Service Engineer, covering the Cambridgeshire areas.
Due to ongoing expansion and growth plans, they are looking to expand their Field Service Engineering team within and around the Cambridgeshire areas.
We are looking for Field Service Engineers.
Job Description
The main responsibility of the Field Service Engineer role is to install, service, and repair traditional and automatic coffee machines to our high standards and to accurately record all work conducted to ensure it can be invoiced as required to the customer.
The Role
1. Installing and setting up coffee equipment on customers' premises.
2. Conducting the demonstration of our equipment.
3. Attending customers' sites to carry out routine servicing.
4. Accurately administering installation, service, and repair activities through company systems.
5. Support the efficient organisation of work routines for employees within the team.
6. Effectively manage time to meet deadlines.
7. Consistently deliver superior customer service throughout.
Experience Required
1. Must have previous electrical and mechanical experience.
2. Ability to show initiative and adapt to frequently changing requirements.
3. Excellent attention to detail.
4. Ability to follow company procedures and client specifications accurately and safely.
5. Ability to work to deadlines and manage time effectively.
6. A willingness to learn and attend training.
Benefits
1. Excellent salary and career progression - investing in training and development to help employees reach their full potential.
2. Door to door pay.
3. 30 days paid holiday per annum.
4. Overtime payments for weekday and weekend work.
5. Working 1 in 4 weekends, for which you will be paid door to door.
6. Full product training.
7. Company van (available for private use).
8. Plus specialist tools and full company uniform.
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