Cambridge University Hospital NHS Foundation Trust
To provide highly professional, comprehensive and confidential PA support to members of the Corporate Nursing Senior Team.
To be the first point of contact for the Head and Deputy Head of Nursing (Operations) and the Director of Midwifery, managing a professional, effective and efficient administrative function within the team.
Main duties of the job
Key attributes of the post holder include proven PA experience, a high level of professionalism, judgement, discretion, diplomacy, calmness under pressure, exceptional attention to detail, able to effectively prioritise numerous tasks and work under pressure to achieve tight deadlines, with a friendly, approachable style.
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Person Specification
Qualifications
* Educated to A level or NVQ level 3 Customer Service / Business Admin / ITQ or equivalent experience
* Secretarial qualification or equivalent experience
* Team leader/management qualification or experience.
Experience
* Experience of working in a busy office environment
* PA experience, including minute taking
* Experience of complex diary management
* Prioritising, planning and organising own tasks
* Working within guidelines
* Experience of IT packages - Microsoft office
* Experience of producing documents to a high standard
* Experience of dealing with difficult situations and confrontations
* Experience of managing staff
* Previous experience of working in NHS.
Knowledge
* Understanding of confidentiality and data protection
* Sound knowledge of office procedures
* Understanding of customer service
* Good working knowledge of Microsoft Office packages, including Microsoft Outlook and Teams
* Aware of anti-discriminatory issues.
* Knowledge of the Trust including awareness of priorities
* Knowledge of Trust information systems
Skills
* Ability to work as part of a team
* Excellent communication skills including telephone, email, face to face
* Ability to develop templates
* Ability to organise and manage own time keeping to schedule and deadlines
* Ability to use own initiative and work autonomously
* Willing to take on/learn new skills
* Ability to show attention to detail and accuracy
* Ability to adapt to change
* Ability to work under pressure
* Ability to store and safeguard confidential documents
* Ability to show attention to detail and take minutes to a high standard.
* Ability to work with budgets
* Ability to requisition general stock
Additional Requirements
* The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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