Service Engineer
Location: Bedfordshire
Salary: £60k plus overtime
Working Hours: Monday to Thursday 08:30 to 17:00 (½ hour for lunch), Friday 08:30 to 16:00 (½ hour for lunch)
Note: Overtime will be required when travelling to/from customer sites.
Company Overview:
Kap Technical Services is a market leader in the design and manufacture of special purpose machinery. We are currently looking for a Service Engineer due to a growing customer base and increasing customisation of machines.
The Role:
1. Performing site visits for the purpose of installation, commissioning, training, upgrades & breakdowns.
2. Writing, debugging & commissioning of software onsite for production line integrations.
3. Providing remote software diagnostics and support for machine breakdowns, upgrades and installations.
4. Providing telephone and/or email support for machine breakdowns.
5. Liaising with the Spares/Service Administrator to ensure the support log is kept up to date with customer status.
6. Liaising with the Spares Team to produce quotes for customers for parts and/or support.
7. Assisting the software/electrical team in-house with commissioning and testing of machines before shipment.
8. Completing in-house documentation.
Minimum Requirements:
1. Electrical/Software (PLC) engineering background.
2. Electrical certification for working with 3 phase installations.
3. 5+ years' experience in servicing machinery.
4. 5+ years' experience of fault-finding machinery.
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