Showroom & Admin Advisor Key Responsibilities: Sales: Greet visitors and guide them through the showroom. Manage leads via phone, email, and in-person. Schedule appointments for designers. Support designers during customer presentations and ensure a welcoming environment. Answer phones and direct queries to the right person. Continuously improve product knowledge (e.g., Neff, Sheraton). Admin: Manage calendars, emails, and customer inquiries. Coordinate fitting schedules and communicate with customers and fitters. Handle supplier communication and deliveries. Organize thank you cards, flowers, and general office tasks. Process payments and monitor banking transactions. Assist with customer paperwork and IT issues. Keep records of invoices and promotions up to date. Finance: Enter customer sales into Xero. Check sales reports for accuracy. Maintain project margins and follow up on outstanding payments. Send receipts, VAT invoices, and payment confirmations. Marketing: Update website with photos, testimonials, and promotions. Help organize events like open evenings or coffee mornings. Assist with social media (Facebook, Instagram, LinkedIn, Pinterest). Encourage customer reviews and manage advertising schedules. General Housekeeping: Ensure showroom is clean, tidy, and well-maintained. Follow opening/closing procedures. Manage sample and brochure inventory. Keep coffee machine clean and offer refreshments to visitors. After Sales: Handle customer issues and provide support for designers and project managers. Training: Attend training for Neff, Omega, Daval, Stone Systems, Cosentino, and other products. Experience and Skills: Computer skills (Outlook, Excel, Word). Strong customer service and communication skills. Organized, proactive, and a good team player. Working Hours: Full-time (9:00 AM - 5:00 PM), 2 Saturdays a month with a weekday off. Locations: Farnham Common & Ashford showrooms. Salary: £25-28k (based on experience) commission (£2-3k OTE after probation).