Technical Support Engineer - Cyber Security Consultancy Junior to Mid-Level Salary: £28,000 - £37,000 dependent on experience Hybrid working - Outskirts of Cardiff. Need some flexibility to travel to sites across the UK. Eligible for SC Clearance. Technical Support Engineer opportunity joining a 15-20 employee Cyber Security company operating in the UK Defence sector. You will be based on their office on the outskirts of Cardiff on a hybrid basis with some travel to Bristol and Corsham to deliver technical projects and deliver training demonstrations to both teams and clients. You would work on an average of 3 days on site per week depending on which project phase you are working on (sometime phases will involve 4/5 days, sometimes just 1 day and remote working to complete documentation). All travel will be re-imbursed. They will provide training and knowledge transfers to fill any gaps in your knowledge. The role: Management / configuration of Azure virtual machines and virtual environments. Management / configuration of O365 (SharePoint, permissions groups, access control, security policies) Directory configuration, Server Building/VM building. Provide technical advice and guidance as 'business as usual'. Support delivery of technical training projects to clients, presenting technical demonstrations and walkthroughs. Support project reporting and auditing activity. Conduct and complete role-based training as required, this will include both on the job and course-based learning. Skills required: Experience supporting at second-line level for business IT systems. An understanding of 'service support'. Experience of developing and configuring XMPP systems such as M-Link, Openfire etc. Experience of system installation and engineering. Proactive, confident and can-do attitude. Eligible for SC Clearance. Benefits: 25 days holiday (buy and sell options) Expensed travel. Training and Development Scheme Flexible working around core hours 2- Stage video interview process on MS Teams: 1st - Introductory conversation to understand initial fit for the company and team 2nd - More technical chat around your experience in relationship to the job role.