We have a current opportunity for a Booking Clerk on a temporary basis. The position will be based in Brighton. For further information about this position, please apply.
Role Overview
This is a multi-skilled role requiring the post-holder to:
1. Gain up-to-date knowledge of outpatient clinics to manage appointments in line with the patients access policy, considering waiting times and clinical urgency.
2. Handle incoming telephone queries from patients, GPs, and other hospital staff.
3. Develop in-depth knowledge of clinics within a designated specialty, while also acquiring a broader understanding of other clinics.
4. Register new patient referrals, and handle queries related to clinics, including making, amending, and canceling appointments.
5. Contribute to the patient journey by managing all aspects of the outpatient booking process and recording patient contacts and bookings on the patient administration system.
Working Hours
Monday to Friday
About Morgan Hunt
Morgan Hunt is a multi-award-winning recruitment agency specializing in interim, contract, and temporary roles. We act as an Employment Agency for temporary vacancies and are an equal opportunities employer. Job suitability is assessed based on merit, skills, qualifications, and ability to perform the duties required for each role.
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