Time Type: Full time
Posted on: Posted 5 Days Ago
Job Requisition ID: 20103481
Date Posted: 2024-05-01
Country: United Kingdom
Location: Otis Cardiff, 2 Alexandra Gate, Ffordd Pengam, Cardiff, CF24 2SA.
Since 1853, we have dedicated ourselves to a single goal: moving the world. Our cities are reaching new heights. Our customers are demanding new solutions. Our world is becoming more connected. For more than a century and a half, we’ve been pushing the world onward. Today, the company that bears his name is the world’s leading provider of elevators, escalators and moving walkways, moving more than 2 billion people every day.
We strive to be the best. To us this means we set big goals, rise to achieve them, and win as a team. At Otis, we move the world forward and our people are the most important asset.
We are now looking to recruit a talented and ambitious individual to lead our Repair business across the south west of England covering cities such as Bristol, Bournemouth and Cardiff.
As a Repair Manager, you will:
* Develop and manage a plan to deliver on monthly targets in line with Company repair processes.
* Ensure works surveys are carried out in a timely manner and plan activities with customer representatives.
* Optimise opportunities for additions to contract with regard to cost and time.
* Ensure work is carried out to a high standard to customers’ satisfaction.
* Identify opportunities for field and process efficiency by regularly monitoring and reviewing KPIs, material spend and labour hours.
* Ensure monthly margin, volume and efficiency targets are achieved on repair works.
* Provide accurate forecasting using the monthly repair planner.
* Recruit, manage and lead the Repair team in order to improve overall performance levels and develop necessary talent.
* Assess team’s skills and drive improvement to close skill gaps.
What’s on offer for you:
* A highly competitive salary, car policy and bonus scheme.
* Market leading pension, with options to increase employee contributions.
* 25 days holiday plus bank holidays with the opportunity to buy more at the start of each year.
* Benefits central, providing discount and money back from various retail partners.
* Investment in you, with the opportunity to utilise our employee scholarship programme, along with the chance to be part of a business that will put you at the heart of what we do.
To be successful in this role you will:
* Be a Lift Industry Professional with a strong technical and repair background.
* Demonstrate the ability to over-perform and show the leadership skills required to develop the repair team.
* Have a strong commercial awareness and a solid understanding of P&L.
* Be able to demonstrate a background in strong planning, forecasting and project experience.
* Have a track record in successfully managing field-based engineers.
More about us:
Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2 elevator system, energy-saving ReGen drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.
If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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