As a Customer Relationship Manager (CRM), you'll develop commercial, consultative, and mutually beneficial working partnerships with each customer in your portfolio.
Key responsibilities include:
* Adopting a consultative approach to understand and document customer needs
* Building a network of contacts and decision makers to establish credibility and influence
* Identifying revenue opportunities
* Understanding customer operational strengths and weaknesses
* Focusing on revenue targets and providing progress reports
* Leading contract reviews with customers
This hybrid role involves frequent UK-wide travel and collaboration with the CRM team and wider business to resolve customer challenges.
At Heywood, we combine passion for software with Agile methodologies to create modern solutions. We're an expanding market leader with a real voice to influence our evolution.
We offer regular socials, a hybrid working model, and opportunities for learning and progression. Our open culture encourages innovation, and we reward hard work.
As an equal opportunities employer, we commit to the equal treatment of all employees and encourage suitably qualified applicants from diverse backgrounds to apply.