We are looking for a part-time Customer Income Advisor to join a housing association to expand their Income Team. This is a permanent part-time role, offering brilliant benefits and great packages.
Role Title:
Customer Income Advisor
Salary:
£20,280 - £23,649
Location:
Near Christchurch
Customer Income Advisor Responsibilities:
1. Provide our customers with budgeting and welfare benefit advice.
2. Complete Income and Expenditure statements.
3. Give budget advice, benefit & grant applications, and signposting for additional support.
4. Work with partners both internally & externally.
5. Maximise income recovery and meet arrears targets.
6. Ensure tenants are aware of their rights and responsibilities.
Customer Income Advisor Benefits:
1. £450 yearly flexible benefit pot to use against benefits of your choice.
2. Flexible working.
3. 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days).
4. A chance to buy or sell holiday as part of our flexible benefits package.
5. A generous pension scheme matching up to 12%.
6. Life cover as soon as you join us.
7. You will be a part of our Recognition scheme where you can be gifted retail vouchers.
8. A range of wellbeing discounts including Gym Memberships.
Customer Income Advisor Requirements:
1. Up-to-date knowledge of housing legislation and welfare benefits.
2. Experience of supporting customers to complete statements and applications.
3. Experience supporting individuals in the community and leadership skills.
4. Experience liaising with internal and external partners for the best outcome.
If this is something that sounds of interest to you, please apply below or give me a call on 07488 866705.
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