What you will do in your working day
* Giving customers top-notch advice
* Efficiently answer telephone calls to the store
* Advising customers their hearing aids / glasses are ready or delayed as appropriate
The training you will be getting
* Level 2 Customer Service Practitioner Apprenticeship Standard qualification
* Eligibility to join the Institute of Customer Service as an Individual member at Professional level upon completion
* Functional skills maths and English, if required
How and where training (on/off the job) will be delivered is to be confirmed.
What to expect at the end of your apprenticeship
* At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles