About the role
Your main role will be working within the Assistive Technology team across North Northants, assessing, providing and installing equipment to vulnerable members of the public following referrals into the service.
What will you be doing?
MAIN RESPONSIBILITIES:
* Undertake installation of Assistive Technology equipment, contacting and making own appointments managing own diary to ensure travel and time management is as efficient as possible.
* Support the Assistive Technology team when responding to failed equipment.
* Consider any further needs identified when completing installations and discuss with Equipment officers or Clinical lead potential for other assistive technology as needed.
* Maintain accurate case records, including utilizing departmental electronic record systems, to ensure consistency of support to people and to assist with the smooth running of the service.
* Carry out reviews where appropriate to ensure effectiveness and efficiency of the equipment. Where necessary, make recommendations for potential change in equipment by discussing with Equipment Officer.
* For identified people where additional expertise is required, refer to Equipment Officer to discuss the individual’s needs.
* Maintain good links with local communities, within the local authority and with other agencies, to enable people to benefit from the most appropriate services available.
* Support to promote the team and to share knowledge and expertise across the system about the benefits and opportunities for technology in supporting people in the community.
* Engage within supervision and peer supervision to support own learning and development.
* Undertake various administrative duties to support the functioning of the Therapy team.
* Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.
* Ability to follow health and safety guidance when using power tools.
* Be aware of the responsibility for individual own health and wellbeing when working independently.
This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances. Such reviews and any consequential changes will be carried out in consultation with the postholder.
About you
Knowledge Required:
* Excellent listening and communication skills.
* Aptitude and willingness to understand and research equipment.
* Computer literate in Word, Excel, Internet, Email and databases including Eclipse/Cygnum.
* Ability to prioritise the management of caseloads, i.e., referrals and assessments.
* Ability to work within set procedures/systems.
* Professional, sympathetic and diplomatic.
* Physically able to lift equipment.
* Able to maintain accurate records.
We reserve the right to end the applications early should sufficient candidates apply.
Why choose us?
We offer a vibrant working environment with:
* A pension scheme, where we pay a significant contribution on top of your contribution, providing life cover and ill-health protection.
* Lots of opportunities to develop your skills, knowledge and potential in a large unitary council.
* Generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days.
* Hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About us
Our values define who we are and how we operate, forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
* Customer-focused
* Respectful
* Efficient
* Supportive
* Trustworthy
We are proud to be a recognised Disability Confident Employer and are committed to providing an inclusive recruitment process, offering an interview to disabled applicants who meet the essential criteria for the role.
North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024, highlighting the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and is currently working towards achieving Gold status.
We aim to be a carbon neutral Council by 2030.
Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)
* Location: Haylock House, Kettering, United Kingdom
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